As a repeat customer of over 20 years, I can’t say enough positive things about my experiences with Ann. I was initially drawn to her designs because they are unique. I return time and again because she is an expert craftswoman and gives an honest opinion of what works best to create the highest quality final product (the word “product” barely does any justice to her work - each piece is wearable art). She is approachable and easy to work with, and goes out of her way to make each client feel welcome. Ann has an incredible work ethic and never misses a deadline - I’ve made some pretty complex requests with short time frames and she somehow graciously accepts and rises to the occasion. At the same time, I would not define Ann as a “yes” person. She has never fed me a line or paid me lip service just to make a sale. She has been honest with me during the times when I made requests or had certain ideas that weren’t advisable or couldn’t be executed while still maintaining the integrity and quality of the piece. If you’re looking for an expert who will craft a piece of jewelry that you can wear proudly for generations, Ann is by far the best, and you will be sure to purchase something that will far exceed your...
   Read moreI’ve twice now had the opportunity to make purchases from Ann, and I couldn’t be more pleased with the service or the product. Both times, because I am a man, I decided at the last minute to buy some custom jewelry as a gift and called Ann; both times, despite a tight deadline, she came through with days to spare. On each occasion she listened to what I had in mind, made recommendations, and took the time to explain the nuances of things like diamonds and gold that I honestly had no idea about, making sure she understood exactly what I wanted, and, more importantly, that I understood exactly what I was buying. And both times, the final product was spectacular and greatly appreciated. Would definitely recommend Ann to anyone looking for a gift or something for themselves, and will absolutely be...
   Read moreTerrible customer service - and this from someone who has purchased jewelry from her. So disappointing. I would not buy from her again. Customer satisfaction is CERTAINLY is not a priority. Good...
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