Mattress By Appointment Lubbock TX — Local services in Lubbock

Very disappointed! I received misleading information regarding my purchase and overpaid significantly for a paper thin mattress that was stained. When asking about return policy I was told no return or exchanges. I even received my delivery hours after the time I was originally told. I will not be returning to this store!

FIRST OF ALL, the mattress was stained. SECOND OF ALL this isn't your first bad review. You're saying that I'm getting paid by Google for making a bad review. Most of your reviews are fake. That's what YOUR doing. You do have bad reviews but it doesn't show up unless you look into it. So your paying someone. You're extremely unprofessional In your response. I don't leave bad reviews unless it's necessary. Your comments are full of lies. It's just disappointing I spend $250 on a thin mattress. I cannot believe your response. That shows a lot about you being an owner.

You are so Crazy! I am completely shocked how much...

We can’t say enough good things about Mike and Lori! We’ve bought a couple of mattresses from them now, and every time has been such a smooth, enjoyable experience. They’re just genuinely good people who truly care about taking care of their customers — and that makes all the difference.

We actually live in New Mexico, but we still choose to buy our mattresses from them in Lubbock, Texas. That alone should tell you how much we trust and appreciate them! Their prices are great, the quality is amazing, and the level of service and personal attention you get is something you just don’t find anymore.

We honestly wouldn’t go anywhere else. Thank you, Mike and Lori, for always taking such great care of us — we’re forever grateful (and forever...

I couldn't be happier with my experience at Mattress by Appointment Lubbock! A friend referred me, and I’m so glad I made the decision to set up an appointment and stop by. Mike and Lori were absolutely fantastic—so friendly, knowledgeable, and truly committed to helping me find the perfect mattress. Their prices are unbeatable, and they have a great selection of high-quality mattresses to choose from. The whole process was easy and stress-free, and I never felt pressured to buy anything. If you're looking for a new mattress, this is definitely the place to go....