Nice place. Pulled up and the nicest, most fun ladies ever were in the big chair, invited us over to take a photo, and then someone came out to tell them that the store called the cops on them for sitting there too long. But they were nice. Not obnoxious and made us feel welcome. Calling the cops on them made us feel very UNwelcome!
Went in, and sure enough, some young guy looking really bent out of shape, was on the phone with police. No. Idea. Why.
On the flip side, Connor is a nice young gentleman. Very courteous, conversational and helpful.
I have mixed feelings on going back. Connor was super nice, but getting the cops called on you for sitting in a public attraction for too long, that the business set out for people to sit in... just seems... Like maybe the guy that called is just an angry little man with control issues.
Clean store though. Good selections. Maybe we'll go back and see what it's like again.
[EDIT: Curiosity got the better of me, so I called to inquire. "The employees had some issue with the ladies."
I wasn't there for the entire thing. But these ladies were sweet as Georgia peaches, and unaware that there was a problem until another customer came out to tell them that the cops had been called on them. They did politely clear out right away when I was there... Without conflict. In fact, it wasn't even the store that asked them to leave or informed them that the cops had been called. It was another customer.
Based on the behavior of the guy in the store versus theirs, and the nasty attitude he had, versus how unaware they were of any problems with the store, I FEEL like he took something they did personal, and had to ruin their fun.
Despite the explanation that the manager had, saying he was told that "some employees had an issue with the ladies", the whole thing still feels out of line, and in my own efforts to avoid conflict, I will probably choose not...
Read moreI got yelled at by the assistant manager at the Luck, WI store!!! All because I asked him to please open up another cashier, since I had been waiting over 10 minutes just to get checked out. I left the que to go get something I forgot. I saw this employee coming out of the back room. I asked him if he could get more checkers up front because there’s a long line in the ONE check stand they had open. When I got back up front to pay, this assistant manager had opened up a check stand and was cashiering himself. There was a customer in front of me and when I approached his check stand, I commented to him that I was very thankful he was chipping in. I had an oven pre-heating at home & was glad to be able to get home fast. I couldn’t believe what came out of his mouth- he looked at me so angrily, I felt instantly sick. He gruffly told me (right in front of a customer) “There was only one person in line! He was shaking his head & very upset with me for asking for help😡 I immediately felt threatened by his angry face & tone of voice & I left his line, went & stood back in line & waited another 5 whole minutes in line. I WILL NEVER GO BACK INTO THAT STORE, AS LONG AS THAT VERY NASTY ASSISTANT MANAGER REMAINS THERE!! Too bad too, I’ve been a very long...
Read moreI always shop local and have truly appreciated all the positive changes in this store. My experiences have consistently been great—except for one recent issue.
Please check your boxed wines, as I purchased one last week that was over two years old (dated September 2023).
Unfortunately, I was told it could not be exchanged or refunded due to store policy. I believe someone should take responsibility for ensuring products are properly rotated, as it wasn’t my fault that I unknowingly bought an outdated item. The wine had an old smell, was crystallized, and clumpy. It was rotten. Spoke with a night manager & liquor store manager and it's too bad they couldn't make it right. They did keep my box of wine, I didn't have any use for it.
An unopened boxed wine has a maximum shelf life of 6 to 12 months as the bag allows oxygen to...
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