Family Dollar — Local services in Luthersville

The Family Dollar/Dollar Tree in Luthersville needs to do better! Up until today, I have enjoyed going here. The lady, who is now the manager, did nothing but complain to customers when they asked a question. there was an elderly lady who had something that did not ring up the correct price it showed...she showed the manager where she got it from, as well as the price...manager proceeds to say, everything is not in correct location bc od previous employees... I ask this manager a bit later about an item, bc I wasn't sure which aisle I had gotten from before, and she tells me that she has stopped trucks from delivering, she doesn't know where item would be, she has to get all the stock out of back room, the previous workers up and quit, and that's why they were closed down for a while.... a simple, I'm new to this store so I'm not exactly sure where it would be or if we even have it, would have been just fine. upon checking out, she is at the register I go to...the price tag on one of my items says one thing, and it rings up something else. I explain to her that I grabbed said item bc of the price...she states that there is not anything she can do bc the system updated a while back(regardless, you can honor the price tag) and that bc previous employees didn't do their jobs, she is now having to get it straightened out...the sign on the door also states that hours will be 8am to 5pm until they have staff... there were 2 other workers there today, plus manager... As a manager, you should not complain to customers nor should you complain about previous employees, and please don't complain that you have worked 12 days straight... I understand it is a lot...but you, as the manager, should know better!!! As far as the previous staff...when I would go in there, they were beyond helpful, always had a smile on their face, and never complained about doing there job...and if they did complain about their job, they did not do it when customers were there!!! (I don't want to give 1 star but it's the only way...

PATHETIC! I just went into this store to grab a few things and there was a young guy and an older lady at the register checking out someone. So when I went to go check out not even 10 minutes later they’re gone! For 10 minutes myself and others were calling, ringing the bell repeatedly and finally the young guy walks in 10 minutes later & doesn’t apologize and doesn’t help me with my stuff that’s already on the checkout counter because he logs into the other register so while I’m moving all my items he just stands there looking at me. Thankfully all the people that were in line wasn’t thieves, because they would have had a field day!!! When I went to leave the older lady was sitting outside beside the garbage cans without a care in the world! If this was my store I would fire these 2 people who don’t want to work, but that seems like a normal thing for dollar stores especially in Luthersville and...

I do not know who owns the family dollar/dollar tree or if it is corporate owned but this is the trashiest store in luthersville. I have been in there multiple times this month where prices were wrong and they over charged me at the register. I asked them to live by their price which I photographed and the manager refused and walked away mid conversation. When you go to any restaurant, store, doctor office, gas station; You expect to pay the price on the menu/tag, not for the establishment to manipulate the price at their will. That’s bad management and taking advantage of the...