Lyme Country Store — Local services in Lyme

I was concerned when I awoke this morning to my two sons having GI issues. When I opened the refrigerator, I noticed the expiration on the eggs my husband used to cook their meals. Unfortunately, the eggs expired 19-days ago. Out of common courtesy and to prevent any other sicknesses, I called the Lyme store explaining the situation. I was very nice and understanding. People make mistakes; no big deal. However, I was rudely spoken to explaining that the expiration date does not reflect the true expiration of fresh eggs. I explained that these were not fresh eggs but rather a particular brand that we have purchased before, there. The seal was, also, broken when opening the carton. The person on the other end yelled hold on and another woman answered saying hello over and over again until I had to reiterate my story again. After explaining, she just stayed quiet. No apology. No thank you for letting them know. No customer service.

I asked if I could return the eggs and was granted that privilege. I thought maybe when I returned the eggs, that I would be treated a little nicer. Unfortunately, this was not the case.

I’m very disappointed on how I was treated. I’m the customer and I should be treated kindly and with respect. I’m grateful that I live within a short distance to other stores because this will be the last time we ever purchase anything from the Lyme...

My coworker and I had stopped in to grab a bite and we looked at the premade sandwiches and didn’t see anything that was appealing so we wanted to order from the deli and as we were trying to order the cashier a young man who rudely told us to look at the premade sandwiches and we already did thats kinda why we went to the deli to get our sandwiches made. The young woman helped us with no problem and no attitude at all. When we got our sandwiches and went to pay for them the cashier was very RUDE and we had done nothing wrong. We were very polite about it but then when we handed him the money he rudely snatched it out of my coworker’s hand then when he handed her change back he aggressively slapped the change in her hand. I felt as if that was rude and very disrespectful because we did absolutely nothing wrong except for order from the deli. Please talk with your employees. The food is delicious and I would love to come back but I might just have to wait a...

The interior of this store was great and so were the employees, keep in mind it’s a small town store so the food is expensive but the sandwich I had was fresh and tasty. I rarely write negative reviews and I really don’t want to harm someone’s livelihood which is why I am giving 3 stars instead of 1. I spent 20 dollars here and sat outside at a picnic table on Saturday before going on a hiking trip with friends. We were in the parking lot for possibly a half hour before we were scolded by an older gentleman and told to leave (keep in mind we were already leaving and had spent at least 60 dollars on lunches before this), I apologized and he yelled at me “oh are you” and then called my friends some choice names that I will not repeat. Even if I wasn’t a paying customer and my car was in someone’s way, getting yelled at and reprimanded when I wasn’t rude to begin with is not...