Unbelievably good software and even better hardware, and support is top notch across the board. It's really hard to over state the value of being able to sit on the phone and have someone explain what you are missing or help you with advanced features.
I had the chance to watch CTR Electronics get handed a part that had failed. They actually sat down on the floor immediately and tore it apart with us watching, because they cared about the customer and the product and wanted to figure out what happened. They walked through exactly what component had failed, why, and what the customer could do to prevent it in the future.
Recently they showed up at a competitive robotics event and were helping teams with CTRE products, AND troubling shooting their competitors' products to help get them working.
Now they're starting to stock mechanical parts as well that aid in robot fabrication as well. Superior service, amazing product, and great people. You...
   Read moreExcellent Products, awesome service, and great people. The more CTRE product I can use the better. Their products have the reliability and ease of use make it a no-brainer for us. Our team currently is running a Pidgeon, 4x CANcoders, 1x Pigeon 2.0, 4x Falcon 500's, and a CANivore on our bot this season providing the the controls for our Auton. the only thing not CTRE currently is two accessory motors, and our swerve motors since we have not made the swap to Krakens yet, but already have our order to test them.
None of the CTRE product has been a problem for us through both our district events so far, and that reliability has been proven year over year.
Shout out to Mike, Jacob, and Omar who go above and beyond supporting their products at events. Thank you Omar for taking the time to explain some of the features we're not using yet to our controls team this past weekend, defiantly going to be using those soon as we can
FRC 5436 Cybercats...
   Read moreI run a very young robotics team out of Detroit that has been working very hard to grow and be competitive in Michigan.
CTRE has been an invaluable resource for us. They have sold us high quality parts which have been effective and more importantly reliable. And as a team that doesn’t have decades of FIRST robotics experience… their support apparatus has been fantastic. They always get back to us with timely and useful responses. They’ve even hand delivered components to us at events!
CTRE is a go to vendor for my team, our experiences are all positive. This is a company you can depend on. It’s something I vigorously communicate to other teams in Detroit and I am more than happy to do so here as well.
CTRE is worthy of your business.
Coach...
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