A month ago while drinking my coffee I sneeze/coughed on to my 17 inch HP Omen gaming laptop. The coffee went in to the speaker vents on the top of the keyboard and fried the Bios. It would have cost more than $700 for a motherboard from China with no guarantee. When I balked at that because it came with no guarantee, Matt was able to track down a used and guaranteed 17 inch Alien laptop with better specs than my old laptop that looks and works like it is new, for $900 all-in. I had originally wanted an Alien but couldn't afford one at the time. I couldn't be happier. BTW, I don't game, I need the computing horse power and image quality for work.
I was so satisfied that when I broke my phone two weeks later, along with getting my vehicle rear ended too....it was a really bad two weeks, I took it to Matt! Matt again took care of me for a more than fair price. It is really great to know that this kind of quality service is available in the Augusta metroplex. Matt is quick, the work is top notch, and his prices are very fair. Thanks again Matt. Got another phone and a tablet for you to fix...Father-in-law and a son. What can I say, we're a...
   Read moreI've brought my gaming laptop to M & J PC Repair before and it took some time, but it did get fixed. Less than a year later, my laptop started having similar issues and started making horrific noises which I assumed was a fan issue, so I called M & J PC Repair again to see if I could bring my laptop in to be looked at and I was told yes, but it was a long wait before it could be looked at. I was understanding of that, so I made the trip in to drop it off. However, when I brought my laptop by, the store was locked (lights on) and a note on the door said they would be back by 2:00pm. My husband and I hung around town to kill a couple of hours and we found ourselves back at M & J PC Repair by 2:20 and found the store locked and different note on the door saying they were gone for the day. This was not the first time I tried to stop in during their posted hours and found the store locked, but with lights on and a note on the door. It is frustrating and this last time, I gave up and supported a different local business which was much...
   Read moreIt’s amazing how my one star review keeps vanishing from view . Was extremely condescending and rude to my wife when she brought our computer in to be looked at. She called me in tears, we’ve used him numerous times and was always satisfied, apparently customer service died with the pandemic 🤨. I asked At least 3 times in the past couple of times I was in if he had any used computers for sale told him what I was looking for and what I was planning on doing with it and all three times he had nothing. Unfortunately I guess I’ll go to a big box from now on like Best Buy.we’re really going to do this through google reviews 🤦‍♂️ you complained that we didn’t buy it from you and you were doing her a favor 🤨 that’s why I put in the edit. It’s your attitude for the review dunno maybe you had a bad day I get it but own it. If I come in again and you’re nice I’ll change my review. I’ve done it before but...
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