River’s Bend Health Services — Local services in Manitowoc

Our mother recently spent several months as a resident at River's Bend Health and Rehab center after fracturing one of her bones in her pelvic area. She is 91 years old and needed a lot of care to recover from this injury. The staff at River's Bend was amazing with how they handled my mom's situation. The staff there is so involved with their residents. The Nursing director along with both Assistant Nursing Directors were so knowledgeable in managing her care. Our mother was recently diagnosed with dementia and it seemed like the staff and Assistant Nursing Directors knew just how to handle her memory care along with the added physical disability requiring attention and physical therapy. We were amazed at how well coordinated things were during this inconvenient Covid time........their staff was able to schedule three different types of therapy from the professional therapists along with keeping up with those when it was not a scheduled therapy day. The meal planning staff was so accommodating, which was helpful to us. Our mother has a very limited appetite and we found out that they were catering to some of her favorite foods and treats, but still within healthy guidelines which made us very happy. Despite the fact that our mother was at River's Bend during Covid, meaning a time when staff would not be allowed to show much affection from 6 feet away......they were all so good at finding ways to make our mother still feel cared for and loved. The facility itself is clean, organized and managed by people who truly care about the residents. I will be recommending River's Bend to friends and family looking for a rehabilitation stay or at a long term...

I stayed at Riverbend for a couple weeks for recoup and rehab after ankle replacement surgery. If I could give more that five stars I would. I have nothing but a great big thank you to everyone working there. The nurses and CNA’s were all so kind and always ready to help and respond to my requests. The laundry staff was great. They wash daily and bring it back the next day. Cleaning workers were friendly and thorough. The physical therapy department was so good- they taught me all the skills I need at home to take care of myself while still “one legged”. Behind the scenes all my outside contact and discharge ready process was done professionally. The whole staffing program coordinates beautifully. Did I say I liked River Bend? One last thing- it is all housed and held together in a beautiful and comfortable facility. No...

My 92 year old Mother spent 2 weeks and 2 days here and her visit was awful! First off they had to put her in a different wing because they had a Covid outbreak in the Rehab wing. Secondly they are grossly understaffed, she waited over 40 min. at one point to be helped to the rest room. The food is bland and cold when it finally comes ( it was 6:30 pm one night and still no dinner). They gave her a pill on New Years eve day that no one can tell us what it was not recorded in her charts but it sure knocked her out for an afternoon and evening. They took her blood and checked her glucose levels for no reason (no orders for that)? Lastly they were supposed to remove her staples 3 days before she was let out!!! When she left they were still in! All in all if you love your family member or friend stay away from...