Mansfield Supply — Local services in Mansfield

My experience with the store and staff have been overall good. As a member of the lgbtq community and a local I did find a few situations to be less than ideal.

I will begin by saying the staff have ALWAYS been nothing but friendly. They take the time to ask if you need help... Not just to the woman 🧐, looking at you box stores. If you need something they don't have, they will order it; given you have the time for it to be shipped. This is a humble local store, it is not a lumber yard, nor is it a box store. It is intended to meet the needs of the homeowner or handyman "person". It is meant to be a tool to keep the house and vehicle in working order. If you are planning a renovation, it will serve you well to pre-order with them so you can support local!

Now, the painful part I've found difficult to swallow as of late. I've heard way too many hateful, downright nasty, individuals ranting at the counter about the lgbtq community and the "state of the country" as they perceive it.. No one should have to listen to themselves being slandered while they shop by locals. I expect, and borderline demand that businesses keep things safe for all individuals. I was saddened when the workers at the counter allowed it to happen more than once. I will say they didn't join in. With that being said, I know they can do better here. I hope they do better. I truly want to keep...

This is the best hardware store I've ever been in. I've been going to Mansfield Supply since I was a kid and it is second to none. They have employees who know their stuff and will take time to help you. Every single wall is packed with stuff. If you can't find it here, chances are that no hardware store will have it. They have a basement with all sorts of stuff and if they're not too busy they'll do such things as make custom o-rings. I will say some employees are more personable than others but that's really not important to me.

I've been spending lots of money there recently and will continue to. Prices seem just fine on most items, though the internet almost always has lower prices. I work in a business where the internet has really taken away customers, and I would guess that the local hardware store would be affected as well. For that reason I try to buy there if they have what I need.

When I say this store is legendary, that is not hyperbole. Its reputation is exalted to almost god-like proportions...okay maybe that's a little hyperbole. But really, this is the...

This store holds a lot more inside than you would think from the outside. Very efficient use of space lets them stock all but the most niche items that you could need. Everybody is friendly and when you need help finding something they will actually walk with you to show you right where it is instead of just pointing in a general direction like some of those bigger stores. Lumber selection is limited, but they still have what you need 80% of the time and considering its a local hardware store and not a lumberyard, that's pretty good. The only negative is that they are not open on Sundays but it is a small store with limited staff that deserve their time off too so that doesn't bother me too much.

I would recommend anybody in the Storrs/Mansfield/Willington area come here first to get what you need (they will probably have or be able to get it) instead of defaulting to one of those...