The manager and employees of this Marketplace are incredibly rude and seemed genuinely irritated that there were customers present. We tried to order a sandwich and they told us they were too busy and we should shop in the store. We waited patiently and when it was our turn the manager took a group of people who just walked in over us...but not before insulting them as well. The assistant at the main register said to a different customer "now that I'm clocked in I can help you." You have to work hard to be this loathsome. We have shopped here for years and wonder if, like Kula Lodge, it is under new ownership. (Kula Lodge has gone down hill as well.) I will patronize other businesses in the area instead. What an absolutely horrible place this has...
Read moreKula Marketplace is one of my favorite places on island, or in the US for that matter! The space itself is clean and open. Each 'nook' or section is curated and themed, ie: clothing, food items, kitchen gear, etc. The staff is amazing! I walked in and was greeted with a cheery smile and immediately was escorted to SAMPLES! My kind of place indeed. I had called the store earlier that day to have them put some peanut butter aside for me. Michelle was so helpful and such a gem to chat with. I went back a couple more times because they sell many items that you can't get anywhere else. Did I mention they support local artists? I cannot recommend this store more. Please take the time to...
Read moreStay away. Super rude staff and basically just a tourist trap. Made in China products and nothing locally made or produced on the islands. Spend your money locally and give to the natives further down the road or to the ones selling fruit off their front door. Both ladies in store were very unwelcoming and appeared almost annoyed I was even shopping with my wife. Just a pit stop for the bike riders on the mountain to grab a quick snack since there is nothing else near by which makes it unfortunately a monopoly. And the bathroom was disgusting. No aloha spirit here. No...
Read more