Been going here for years and have always had neutral service. Nothing bad, nothing superb. Just the average normal service. Not sure what exactly happened in the last 24 hours from the time I came in this morning, to the time I came in again later today but wow. I’ve been going to this store for years, probably around 8+ or so by myself. I’ve always had a backpack with me, at least 95% of the time, because I walk just over a mile roundtrip. Today seems like someone woke up, decided they weren’t happy, and made sure everyone felt that way too. I had an employee get in my personal space, within inches, and proceed to tell me I can not have my backpack because “it’s their rules”. I responded asking if that was posted for the public anywhere, which said employee told me no and continued to argue with me that it’s their rules. I felt completely picked out and targeted out of nowhere and explained I had came in the same day with the same backpack, and also tried saying that said employee had served me DOZENS of times while I was wearing the same backpack AND also watched me take off the backpack, in line, to get my wallet. I’m not sure what exactly is going on with your employees, but maybe you need to take a good look at some new ones. Incredibly disappointed and disgusted with what I’ve just experienced...
Read moreAfter living here for almost 7 years, and visiting this store many times, I'm editing my review.
Every single time I've ever come here, the cashier has NEVER been friendly to me. It's not always the same person. They are always so rude and impersonal. I don't expect a conversation, but making eye contact with me at least once and smiling would be cool. I always feel so unwelcome in this store, and I'm a local.
It's not just because I'm wearing a mask either, because it was this way before covid ever became a thing. I really don't understand, because I've had people in line in front of me and they were friendly with them and then I get up there and their entire attitude changes. I guess since I'm not in there every day, or multiple times a week they just don't care about me. I'm not a rude person either. I smile and say hello and try to make the transaction as quick and painless as possible.
I shop at Dollar General any chance I get because they are actually friendly in there. I ONLY go to Gordon's if I need something DG doesn't have, and I don't want to drive into Shelton or Olympia.
I...
Read moreIf I could give this place a 0 star, I would. We are hardly come here, but tonight’s short and unsuccessful trip will be our last. We knew they were closing at 8pm and got into the door at 759, according to my watch set by satellite time. Instead of the bitchy employee saying they were getting ready to close, we were told “Nope, we are closing guys.” And then herded out the door like cattle. Not a sorry guys, or we were just closing, sorry. We literally needed 2 things and knew exactly where they were. For a small business in a small town, this was completely wrong, this was a terrible example of why small businesses are failing all around our small county. Me and my girlfriend both work customer service and have our entire lives. We know this could’ve been handled differently. Very disappointed in the way we...
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