Do not visit this place. They WILL try and rip you off. I took my car here for an inspection. I knew I needed two small bulbs replaced above my license plate, but the repair list they gave me was ridiculous.
They told me I needed fender lights, which was not true. I looked up the laws about this and shared with them, but they elected to lean on their own understanding. After an inspection and my not electing to have work performed at this location, I requested my fail sticker be placed on my window, so that I could leave. Mind you, I am the only customer at this time, they held my car for an additional 45 minutes under under the guise of additional paperwork.
Before I got to my car, they messaged me 2 different reports about my vehicle. I reviewed them and was not happy, but didn't care because they were not going to be touching my car again. Now, when I got in my car, a 3rd report, as submitted to the state was on my seat. This report stated I needed multiple types of lights, brakes, rotors, tires, etc. None of the reports matched.
I drove my car to Richmond, changed the bulbs at the license plate, and took it to a new, more reputable, and recognized facility. My car passed inspection perfectly. What...
Read moreGreat service! My check brake light came on while driving from Washington DC to South Hill, VA. I called McKenney Auto Repair and Eldon responded immediately. I took my car to the shop and they did diagnostics while I waited. Clean environment and friendly service. Eldon gave me a ride back to where I needed to be, while they got the parts and worked on my car. Car was finished when they said it would be. I highly recommend this shop and would definitely take my car there again if I lived...
Read moreI have taken 2 older vehicles to McKenney Auto Service. The office staff and mechanic have taken time to listen to my concerns, evaluate the issues with the vehicles then explain their thoughts. Excellent customer service! They were spot on in the repairs made as well. I originally gave them a try because they are a local business, but I will be going back because they are running a...
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