I had a terrible experience with Etopflooring. I ordered an item from them and when it arrived, it was clearly damaged. reached out to the company right away, expecting them to make it right — but they did not care at all.
Their customer service was dismissive and unhelpful. It felt like once they had my money, that was it. No effort was made to resolve the issue, replace the item, or even offer a partial refund.
It’s clear that Etopflooring does not stand behind their products and does not care about customer satisfaction. I REGRET purchasing from them and WOULD NOT recommend this...
   Read moreLooking for a fast, cheap job with zero accountability? Look no further!
If you're into cracked floors, unanswered texts, and the magical disappearing act of your contractor E Top Company is the one for you. Josue Hernandez really nailed the vanishing part. Floors cracked within the year? No worries, he won’t respond anyway. At first, he seemed like a decent guy, but once the job was “done,” so was he. If you enjoy chasing down people who ghost you after taking your money, this is the experience for you. Don’t say you...
   Read moreNever work with this guy ever again! Has no respect for the elder for two weeks everyday he told me he would send out his workers and never did! No respect what so ever for others time. Look elsewhere if you want flooring the owner is young and doesn’t care how his actions reflect on his company. Promotes a $2.79 sale install price then later changes it up saying he no longer has it available and try to up charge you on other...
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