Wallace Electric — Local services in Meridian

Not a great experience with this group. We called them to rewire our kitchen, 4 can lights, 8 120v outlets and a 220v outlet in total. They came out in a couple of weeks and started the work, disconnecting the original wiring, and setting the plug boxes. Then I didn’t hear from them for a six weeks. When I called back they said they were really busy, but would come back. I was told the work would be “overtime”. The two workers ran the wire to the panel, but didn’t hook anything up and said they would be back. TWO months later, after multiple calls, two new guys came. They said everything the first guys did was wrong, and it would take two days to fix. Once again, they said it would be “overtime” to do the job (the job this group started months before). What I ended up with was a total disaster. When all was finished, the charged me $8700 for wiring 9 plugs, 4 can lights, and installing 3 new breakers I was left with outlets that didn’t work, half the lights didnt work, the breakers were two pole not designed for the slots in my panel but they “made them work”. They left an exposed 220v lug in my attic, and overshot the 220v wire run by 30ft but still had to splice it? Then there’s the rats nest of wiring. I shared all this with owner, who said he had problems with that crew and would make it right. We are now six weeks since that conversation and not a...

Terrible service. Made appt. Called 3 weeks later because they "forgot" about me. Told them needed vent a hood installed, and that an electric cord was needed. Guy showed up with no electric cord and told me he could go get but i would have to pay him overtime. Electric cord is orange and doesn't match stainless steel vent a hood. When he put up vent a hood he put it up crooked and out of place and one of the screws he drilled in missed, so it wasn't holding it up in place. After he left, i un-screwed it, pushed into place and screwed back in. Why am i paying for me to go behind your worker and do the job myself? No follow-up...

I called Wallace Electric on a Tuesday and they were at my house the next day for a consultation. The employee (William) was kind and clearly knew what he was doing. Also, you could tell he was trying to offer solutions that would save us money. And the entire consultation was free. I would highly...