Hidden Gem Pet Resort — Local services in Methuen

Our 10-month old Golden Doodle, Rudy, did a multi-week in-kennel program with Danielle at Tee Emm's.

Our main goal with this program was to make it so Rudy could function in our home. Prior to the training, Rudy could only stay in a gated area of our kitchen. Out of his area, he would try to run frantically around the house, hop up on tables, eat kids’ toys, eat our girls’ ponytails, etc. We’d try to bring him outside, but he would just vigorously try to eat grass and dig holes. We could have him sit with us in our living room for the time it took him to eat a bully stick and then he would switch to frantically eating his bed and/or trying to run around. There was never a time Rudy could be out of his gate without a leash. As a near 60-lb 10-month old, this was a lot to handle and we were discouraged to say the least.

Since getting Rudy home, he is still that fun puppy we first saw but obedient and calm. When it’s time to have fun out in the yard, Rudy lets loose and runs around, plays fetch, etc. But when it’s time to chill, Rudy chills. There are no more gates. Our kids spend the first 20 mins of each day petting him. He hangs out with me in my office for hours at time. He’s a joy on walks. He politely greets neighbors, and they love being able to pet him. It's well beyond just “being able to function.” He’s no longer a source of stress and frustration; he is the source of joy we had pictured when we talked about getting a dog in the first place.

Danielle also trained Rudy properly on the e-collar. I had read the e-collar was an effective training tool, but had to be done correctly in a positive manner and not as a punitive tool. Danielle trained Rudy and then us on how to use it and it's been fantastic.

Danielle and the entire Tee Em staff were phenomenal to work with. They answered all of our questions prior to the program. They kept us up-to-date with pictures and videos. It was clear Rudy was learning a lot and also being very well taken care of.

Cannot recommend...

I recently had my puppies, Milo and Cocoa, board at Hidden Gem Pet Resort, and I couldn't be more impressed with the level of care they received. At first, I was a bit nervous about switching from the place they had known and loved for 2.5 years, but the long drive to their previous resort was becoming a challenge—especially with the anxiety both pups have when traveling long distances. After some research, I found Hidden Gem Pet Resort in Metheum and was immediately drawn to the positive reviews and the family-oriented approach.

I decided to tour the facility before making a decision, and I’m so glad I did. The staff was professional, friendly, and incredibly accommodating toward Milo and Cocoa. I was introduced to the team who would be looking after my pups, which gave me such peace of mind knowing they’d be in caring hands. When I picked them up, I could tell they were well-groomed, happy, and well-cared for. Both of my dogs seemed to be in great spirits, which confirmed that they had received excellent attention during their stay.

I truly appreciate the thoughtful and personal care that Hidden Gem Pet Resort provided. I will absolutely trust them with Milo and Cocoa again in the future. It’s rare to find a place where you can feel this confident and secure about your pets’...

We have been very happy with Tee Emm’s daycare historically , the staff has been very nice and friendly and our puppy has been very happy here.

4 stars for 2 reasons: they are the only boarding facility I know that charges by calendar day vs by night. So a single night stay costs 2 days… doesn’t make sense. Hence we haven’t used their boarding they very abruptly stopped us from going to daycare one day because our puppy isn’t fixed yet and apparently she was getting too aggressive in play with other females. I respect that opinion, but in 3 other places we have taken her since, she has been fine with both male and female dogs, so I was disappointed and confused with that comment. We’ll bring her back after she’s spayed and I hope they don’t have an issue with her, because again, overall, we have been very happy with their daycare, they have plenty of staff to help and they dogs...