Adding extra fees after a paid invoice stating "you can't get your trailer until you pay this". From the owner himself. When talking to the company the owner hung up instead of discussing the issue. So now we are looking into legal options. Thanks. Oh and the cost they added was not in the invoice after it was talked about days before we made payment.
UPDATE: Katrina did try to help the situation. Katrina and crew were not aware of conversations had with Chris, so therefore I won’t fault them. Discounts were offered for a used trailer. That was never the issue. The issue is costs applied after payment. In the auto industry that is considered a hidden fee which is illegal in many states. All of this should reflect directly back onto the owner Chris who is the salesman/owner. Before buying I would suggest you look this gentleman up. Didn’t take long to talk to the right people on the phone about him and his other LLCs. I can point you in a direction if you want to look further into it. All information provided will specifically be to gain your own knowledge and is open source. I make this amendment only after getting a call from Katrina, not Chris who hung up on me, who sounded genuine. As a retired member of the Army Bomb Squad it is my job to continue to serve and help...
Read moreRolling Video Games has terrible service. I ordered a trailer in July of 2022 and it’s now March 2023, with no information to update me whatsoever. When I asked for a refund, I was told that they don’t give refunds, and the money I paid had already been used to purchase material. What material? My trailer hasn’t even started being built yet. I would not recommend RVG. If you can, use the money they are charging to have one built. It’ll definitely be cheaper and you’d at least know the status of your order. Chris is very dismissive to the point where I feel as if I’ve been scammed. STAY AWAY from this company. I wish I would’ve known before I gave...
Read moreWe rented a game truck for a church activity. We had great communication throughout the process, the truck was set up in plenty of time, everything worked well, and super kind owners! The truck was clean and well taken care of. We rented on a very cold night and everyone inside the truck was warm and comfortable. Everyone found something they liked to play and had a great time. We would rent...
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