BC Electronics — Local services in Middletown Township

If I could leave zero stars I certainly would - as I sense I was completely lied to about my unit and its repair...I dropped off my unit to be repaired at BC Electronics. I was told 6-12 weeks for the CD portion of my turntable to be repaired. I paid the $63.50 minimal charge and left 2 additional drive belts which I had previously purchased just in case they were needed. I watched the gentleman at the counter tape the bag of belts onto the CD arm, which I thought was strange as I knew the CD portion of the turntable would need to be examined. Approximately 2 weeks later, I received a call from the same gentleman at BC Electronics stating specifically the sled motor was damaged and no longer available. I asked if there was a model number, description, picture, manual, diagram, etc. so I could research it as I was told all his resources were exhausted and I probably would not be able to find it. I researched eBay and sure enough found the sled motor, paid for it and had it shipped to me. I revisited the store a day or two later with the sled motor and was surprised when the same gentleman stated - "I told you it was the attached plastic gear on the sled motor which was cracked, and the unit came as one piece with the sled motor." I told him this is not what he had stated to me on the phone, because I specifically wrote everything down to which he replied "This is why I do not have customers research parts, but because you wanted to look for it I let you do it."...I asked if it could be 3D printed to which he replied he did not know...as it was a very intricate, complicated and complex gear part with angles and was the reason why these units had been discontinued. Luckily, I had the number to the out of state vendor who sold me the sled motor, I asked the BC Electronics gentleman if he would talk to the vendor directly, so this type of mix up would not occur again. He refused, stating he had other things to do. I called the sled motor vendor and was told they would look for the part, but the gear piece was a separate piece and may be a part of old stock and they would see if they had another one. I asked the BC Electronics gentleman to take a picture, to which he said it would take a few days, so I left him my email and departed. On my drive home, I felt it would be best to turn around and go retrieve my unit. I was greeted again by name and I informed the BC Electronics gentleman I wanted to pick up my unit. He said the unit was on the workbench in several pieces and his computers were down, so he couldn't complete the paperwork or put my unit back together and to come back in a few days. I resisted and asked how many pieces and since I had already paid the deposit.... what paperwork would need to be completed - other than a signature stating I picked up the unit? He said he would drop what he was doing and get the paperwork done.

ALL OF A SUDDEN, the computers worked so he could print a final invoice. When he went back to retrieve my unit, he came back right away carrying my unit and stated, “OH YEAH your unit WAS put back together and you also had a bag of belts drives as well”.

And .... NOT TO MY SURPRISE....The bag of previously purchased belt drives were taped in the EXACT spot where they had been taped on the CD arm when I dropped it off - almost a month earlier.

Needless to say – I feel deceived and lied to and I would not recommend BC Electronics to anyone.

Update: I took my FISHER DAC 145 Unit to a repair shop in Michigan. They fixed it in a day (not 6-12 weeks). They replaced the two belts I provided and the gear, which I was told by BC Electronics was permanently attached to the sled motor and a very complex angled gear part was a separate inexpensive nylon gear which was placed on the end of the sled motor - Which I had purchased for BC Electronics separately. The unit works perfectly!! They even commented the unit didn't even look as though it had been opened - as it was still dusty and a drive...

pros: friendly staff, they do good work, local. Cons: expensive, overpriced products.

Charged me almost $300 to have one 12 inch sub installed, which was an all in one package that came with an amp already inside of the sub box. Best buy only charges about $120 or so but I came to bc electronics because I didn't feel like waiting a month to have my sub installed. Then I decided to upgrade and get a better sub and came back to bc electronics to get the proper wiring I needed for the amp and the speaker. Unfortunately I got the power wire before my amp came in the mail. I got 2 gauge wire only to find out that my amp takes 4 gauge max. When I went to swap the 2 gauge for 4 gauge wire the owner told me it was ok to use the 2 gauge and I would just have to cut the wire down a bit. Then he sold me 10 gauge speaker wire to hook the amp up to the sub which was also too big and had to be cut down. So all in all the guy sold me more expensive wiring even though it wasnt the right size just so he could make more money off me. Not only that but he said a 2 gauge wiring kit costs almost $300 compared to the $170 he sold to me. Amazon has one for like $60 or less 😑, but again, I didn't feel like waiting so i reluctantly paid more for the convenience of getting it done asap. Bottom line: dont come here if you don't like being ripped off. I recommend shopping around first and trying to find a place that isn't...

I took my Tascam 38 Reel to Reel to BC Electronics to get looked at with the hopes of repair. On their website, it specifically states that there is a minimum labor fee of $63.50 for 8 track Tascam units. However, I was told that I had to pay a $120, which is nearly double the price they claim. He explained “this one is different than other reel to reels”... immediately things seemed fishy, but I paid the $120 because I’m all for supporting local businesses and I wanted it looked at thoroughly, not skimmed over and put on the back burner. I was told 4-6 weeks, to which I received a call 5 weeks later explaining that “there is A LOT wrong with it”, to further elaborate and say that it will cost upwards of $1,000. Yeah, no... so, I picked it up two days later. I asked for a written receipt of everything wrong with it and he was oddly apprehensive, saying “I already explained everything on the phone”. I did end up receiving a written receipt of the things wrong with it, which was four things, not “A LOT” as he had previously stated. I ended up looking up the parts for those four issues to find that the highest price point for the parts was $25-30. They completely tried to rip me off... $1,000+ to solder a few wires that a novice could. I would absolutely not recommended BC Electronics in regards to...