I must've gotten bad fuel and out of nowhere at 4:00am about 5 hours from home with 4 hours till our destination my truck went in limp mode due to clogged fuel filters. Eventually the truck wouldn't even stay running and it was about -8° actual temp and it was extremely windy. I called Route 15 Body Works for a tow hoping to just get towed somewhere we were able to get warm. The gentleman that showed up to tow us was very professional and efficient and worked with a sense of urgency considering the extremely cold conditions. I couldn't have broken down in a better location since I was a short distance from the Route 15 shop where my truck was towed. After arriving at their shop all the employees and owner made us and the repairs to my truck priority putting all other projects on hold. They were able to acquire all the parts necessary to repair my truck and have my wife and I back on the road in a very short period of time. They were very welcoming and hospitable and our experience couldn't have been any better. They had a rental car that they offered for us to use so we didn't have to wait for the repairs and could still make it to my kids birthday at a reasonable time as well which ended up not being necessary since they operated so quickly. Before we left they gave us a couple of shirts one for my son and one for my daughter for their birthdays. (Twins) Which I'm pretty sure my son told me is one of his favorite shirts. The truck ran well and i haven't had any issues since that day. We also recieved a text checking in with us to make sure we made it to our destination and home and wishing the twins a happy birthday! They turned a miserable situation into a great experience we will never forget where we met good honest people who were there to help us any way they could. Thanks Route...
Read more900 dollars for a thermostat that wasn't needed and 1 coil pack on a 3.8l Buick was more than a bit excessive, 19 dollars to unhook an HVAC actuator!? 19 dollars to not do a job? 9 dollars for 2 45 cent bulbs, over 300 dollars for a 200 dollar radiator? 95 dollars for a 45 dollar mirror!? If unable to afford 4 good tires and you only have two, should they be in the rear or the front? I was told to make a list, I did, and then apparently you felt the need to do the jobs that I didn't want you to do and when my father wanted to talk to you about it you went ahead and did it anyways... Good job on the 1566 door though he won't show me...
Read moreGot a flat tire heading out fishing on a Sunday, came very quickly and towed me. Nothing was open to get a new tire so they lent me a spare, maybe lost an hour of our day total. Quoted me many options the next day with no pressure to choose. Very, very pleased, great service, fair pricing. Great small town hospitality. Would highly recommend to anyone. ...
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