08/30/24 - I once again had a great experience with HWC. Jason came to the house to install a new router and modem. What a good human being he is. I sure appreciated how he got my stuff up and running, and it gave me peace of mind to know it was done right. Also a shout out for Judy. On the phone, she was wonderful to talk to -- personable, responsive, and caring. She is also "good people". HWC was good to work with 3 years ago when I posted the review that follows, and they are still great to work with today. Great consistency. :)! ........................................ {3 years ago I'd written: Such a positive experience! Jason and Judy both went out of their way to assist me. Jason helped me select a great refurbished computer which was perfect for my specific needs. He is very knowledgeable and answered all my questions with patience and kindness. Judy responded to my compliment on her office orchids by giving me some great advice on some of my own houseplant issues (they are THRIVING now :-D) and even sent me home with some of the plant fertilizer she uses! Good, good folks there, and very...
Read moreI went to HWC Computers to get larger replacement SSD drives for my wife's and my computers. Fortunately, I had the chance to speak Jason. After much discussion, we concluded spending that much upgrading nearly 10-year-old machines would not be the best course of action. We began talking about new computer options. I asked Jason to build two new computers. The thing that most impressed me about HWC Computers' build is that every single component was among the best available. Jason spent an unbelievable amount of time insuring everything was set up perfectly. This was the easiest transition to a new computer I have ever experienced. These are really awesome "high-end" computers that he delivered at a price that cannot be matched by any big-name factory manufacturer. The service and quality you get from HWC Computers is exceptional. No one else would put that much effort into making sure everything...
Read moreJason built a powerful and fast computer so we had some time together. First and foremost he is very patient and that was especially important in this case — I can be somewhat slow at times. (87 years old)
He answered my questions and made sure I understood the answer Never seemed rushed.
He is unquestionably knowledgeable! The computer is just amazing!!
He is available — something that is becoming rare in today’s world.
He is fast given the current situation with regard to shipping problems.
He listens instead of talking.
He comes up with alternatives if a current issue blocks what was planned . In my case because of the complexity of this new computer this was important.
Finally, he is a gentleman — polite and pleasant to be with .
Obviously, I would highly recommend him if you have computer issues or are looking for a...
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