Twin Valley — Local services in Miltonvale

Our internet was slow so about a year ago we upgraded to Pulse internet. It has been great up until a couple of months ago. It is slow again at times and I don't even have it at others. I called their office and they told me to turn the router off then back on and to run a speed test. I am still having issues. In other words, their service is a joke and we are not getting what we pay for. It is not at all fair that Twin Valley can get away this. I don't understand how we can have good service with the internet for almost a year and then we start having issues. I think this company wants us to spend more money we work...

Find a different provider and don’t waste your time with this company. Every time I call billing I get a rude female who yesterday called me both a liar and treated me like I was stupid. This isn’t the only time, one time in the passed two years I got a lady who wasn’t rude. I been asking around and everyone I’ve talked to said they too have had issues with rude customer service. If the internet was good and reliable it wouldn’t be so bad. Paying this much for low quality internet and having to deal with rude customer service is unacceptable. I can’t wait to find a...

Here lately internet has been bad, constantly going out. Today alone my internet has been out since 1:30am. They still haven't fixed it and seems like they don’t care at all. We have called multiple times and all they say is a tech is working on it. Ive been without internet all day and i have work i need to do and i can’t do a thing. Honestly tired of...