Amazing experience! Decided to do a spur the moment couple massage with my fiancé because we both had the day off due to a rainy day, they were able to get us in today! The pricing was great so we scheduled our appointment. We are both from the area but it was like going to a different country! Such beautiful landscaping and gorgeous architecture of the club house. We walked into the Spa and were welcomed by very friendly staff, and given instructions to go change in the locker rooms. The locker rooms are clean and beautiful, they have a robe, towel and slippers in the locker waiting for you. When I came out of the locker room we waited in a comfortable sitting area with a glass of wine while we filled out paperwork. Then we were greeted by our massage therapists and taken to the couples room. My massage was one of the best I've over had, my massage therapist relieved so much tension in my back that I have a lot of issues with, while also maintaining a relaxing rejuvenating massage. My fiancé has never had a massage before and it was an amazing first experience for him. We were both so relaxed after our session, we will definitely do this again! After the massage we checked out with the lady on the desk (I think her name was Angela) I had many questions about other services that Bella Collina has to offer and she was able to answer all of them for me, she also recommended the restaurant next door and we had a fabulous lunch. We had such an amazing time and we are excited...
Read moreMy husband and I were in Orlando for our 6th wedding anniversary. We booked a couples massage at Bella Collina. The atmosphere and views were the best thing about the spa. My massage was awful and the massage therapist actually stated "you are expecting" to me and I am NOT expecting. If I was I would have let them know. I did have a baby 16 months ago so maybe I am chubby but I felt so disrespected. I should have asked for someone else at that point because I was NOT relaxed and I did NOT enjoy my massage at all. It was $312 and it was an awful experience honestly. I would definitely not return. Nothing about it was relaxing to me. It felt rushed and I was not even comfortable on the table. Probably because I had just been insulted by the staff. I am not someone who complains so I did not say anything. It was a 60 min massage and it was more like 40 min. Our appt was at 1pm we arrived a few minutes early to change and we had to wait for a room. But I know it was after 1pm when we got in there. Then our massage was over and we were downstairs changing by 1:45pm. It was our anniversary and I didn't want to ruin it so I didn't make a big deal about it but I will NOT be returning. Spend your money elsewhere if you want a...
Read moreI hosted a spa day and luncheon for my bridal party and family the day before my wedding. The spa truly worked hard to plan the perfect afternoon for my closest family and friends to include options of facials, manicures/pedicures, hair styling, and massages. We then had a beautiful lunch outdoors and the staff helped me select a nice menu that I wanted to provide. They even allowed me to provide champagne for a corkage fee.
Nonetheless, one of the staff members did not show up for work that day, and unfortunately our spa day got off schedule, which caused me some stress. The lack of communication amongst the staff with me about the situation was a little disappointing as my spa services overlapped with the lunch and caused us to rush to attend the rehearsal. In the end, the spa compensated my hair and gave my girls free wine and desserts, so they were at least happy, but I do wish it had been a little...
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