My wife stopped by the other day to pickup an ESC for a 3S system. I had called ahead and discussed on the phone whether or not they had one in stock that would meet the requirements for that level of voltage. The gentlemen I spoke with on the phone assured me it would. The ESC in question is the Redcat Racing Hexfly HX-1040.
The rough price online for this ESC is around $31. I knew I'd be paying a premium for a local store's overhead but never expected that it would be more than double and close to triple of what I could pay online. Steep, but thus far okay.
As I'm looking at the ESC I see a label on the wire. It says not to go above 2S. I called and brought this point up. The best response I could get was "it should". When I asked if they would guarantee it, the answer was no.
My wife returned the part. They charged us %15 percent on restocking.
In a world where your word is your bond, this store broke their word and I will not do business...
Read moreHelpful sales person and very knowledgeable. I support this shop because they have shown diversity and respect to customers from all walks of life. I have been to a few Hobbytown locations in different states and did not get the same respect or even a greeting for that matter. I prefer to support the local mom and pop hobby stores when and where I can. Prices are comparable but the selection and variety is top notch. The ONLY place that actually had a Special Edition Black XRT in stock! Even Traxxas doesn't have them right now. Excited to see what Traxxas has in store for the holidays! No XMaxx in stock today but I will be back to purchase one in the near future and possibly the Kraton or Sledge and a little ERevo for my grandson! Great day today. I was happy to bless this shop with over a grand and a half for my big boy toys.....
Read moreCall up awesome RC to ask a few questions about getting started with RC cars with my 7 yr old son, and the conversation on the phone with guy there started out great and ended great, very Knowledgeable, friendly and took all my questions in that 8 minute phone call like they were the most important thing at moment. Drove 50 minutes to get there the same day, both guys there were indeed awesome, helpful as all get out, never one time seemed bothered by anything i ask, or even my 7 yr old son. We test drove the car we ended up buying, my son was so happy, this place was great, will continue to go there. I never do reviews anymore, unless they are good ones, this was a good visit, thanks to the 2 guys there, Robert was one, can't remember the other young guys name, but he was awesome and...
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