Reboot Tech Services — Local services in Monroe

Unfortunately, the guy that was working the day we went in was very rude. He talked as if he were the owner, but I’m not 100 percent certain. A few friends and I went in to look at their computers and my brother unknowingly walked into the workstation of the store. There’s no blockage from the front of the store to the back, so it honestly looks like the computers back there were for sale, just like the ones up front. It was an honest mistake, and while my brother apologized and immediately left that area, he then told us he was closed and that we needed to get out. Another honest mistake. It was Saturday and the doors weren’t locked, so we had just wondered in. No hours were posted on the door either. He was still talking to another costumer, who tried to come to his aid to say that he was really good at fixing computers, but the damage had been done. I honestly feel kind of bad for the guy who was trying to salvage the situation. I was kind of hoping to maybe buy a computer from that store, and my friend was too, but I’m not sure if I’ll return. If I do, and I have a better experience, I’ll absolutely come and update this review to something better. But for right now, I’m really disappointed...

My hard drive died and I took it in to reboot. Had never done business with them before. They ordered and installed a new hard drive, saved all my files and attachments, and had it back to me in a timely fashion. Much cheaper than buying a new computer.

Got it back and I wasn't able to properly download software for my printer/scanner on my own. Took it back and they fixed that problem by installing it. Then I took it home and they connected to me and finished installing it remotely so that it would work on my home network. They did all this in a matter of hours and it was only $20. I wished I had known these guys were there all along. Could have saved me a lot of headaches. Pricing was reasonable and they sure as heck know what they're doing. Very...

Suspected I had a dead/fried CPU on my PC that I had built. I took it by the shop for a diagnostics test, and within 1 business day they had confirmed that the CPU does need a replacement. I recommend this store for any of your computer needs. The staff is friendly, and they know what they are talking about. I had a great experience both visits, and will be coming back if I have any further needs or issues. I recommend you...