Gunter Lanes — Local services in Montgomery

Buyer beware. I asked for a couple games and they charged me by the hour without telling me. For 3 games, they charged us $40!!! Over $50 with shoes. We didn't know there was a clock since I asked for a specific number of games and they didn't mention it was hourly. We had 3 people on one lane for the bowling pass and 1 guest on a second lane. The guest lane was the one charged hourly but since we didnt know we had my son bowl 3 games and stop. The games were done really fast since it was one person. Then he had to wait for the other three bowlers to finish their two games and eat lunch. If we had known it was hourly 1) he could have bowled alot longer and 2.) We could have stopped the timer to not be hit with huge surprise bill. (We were the only ones there if it matters. We were not stopping anyone else from bowling and it was clearly visible that we were not using that lane once we put away the kid ramp and the screen was sitting there inactive.)

Their website says they have hourly rates in the evening at 6, when we were there for a late lunch in the afternoon. I guess this is inaccurate. Not to mention when I said a couple games, she could have told me right then it was hourly.

When I called for resolution, their response was essentially too bad we won't do anything.

Cheesesteaks and fries were pretty good and I will miss them.

In the past, we have had the whole building smell like cigarette smoke and the lanes frequently break down. This was the last straw for me. They basically stole by...

First time dining here (lunch break) and was greeted by Mr Jackson. He provided excellent customer service that truly shaped my overall ordering experience. He provided me with estimated times for my food as I waited patiently. I ordered wings and fries and they were very good!! The prices are comparable to off base locations so it was fine. I highly encourage you all to give this...

Love this place. Tiny bowling alley- only 10 lanes, but they're all well prepped and roll like they should. Food is outstanding, and service is incredible. Every time I went in, there were very few other people there, so you get very personalized service. The staff...