Excellent customer service and honest work. I bought a rebuild service from the website and shipped them an ABS module for a truck i recently purchased. Tyler called me and asked a few questions related to the issues i was having and to get some history on the truck. He stated that the ABS was burnt inside and would be difficult to repair but they had a good used board to try an attempt to repair my unit. After a few days i received another call from him about my ABS unit. Due to damage inside they were unable to repair it. Now most companies would end it right there and say tough luck, Not this guys! Tyler without being asked searched and found me a good used module and sent the link to my email so i could review it. I bought that used module off ebay for significantly less than the repair cost was and it got my truck back on the road. They refunded me for everything including the return shipping. This company didn't make a penny off me but yet treated me like i was their number one customer. As these vehicles are getting more and more advanced with modules and lack of dealer support these guys will be around for along time with customer service like this. I will definitely do business...
Read moreThe multiple reviews are all spot on. This company save me plenty of aggravation with regards to getting my ABS module repaired. I have been spending the last five months awaiting for the dealership to provide the item, but kept getting the runaround from them explaining that the item was still in development. It was a nationwide back order.
So I picked up on how to remove the item from my 3015 Jeep Rubicon from YouTube university. Took a bit to remove the item since I was a novice. Later package it up and sent it out. Within 10 days I had the item mailed back and after install all the lights went out. We are back in business thanks to module masters. If I can do it anyone can! They saved the day and got my son’s Jeep back running again without all the issues of a faulty ABS module. They get five stars but I just would wish they’d provide better feedback that they received the item and an estimated time to repair. Outside of that They were very responsive to all of my emails and were prompt...
Read moreI dealt with ModuleMaster in 2013 when I contacted them to see if my ABS module for a 2002 BMW 5 series could be rebuilt. Unfortunately it could not but they were able to set me up with a refurbished unit.
Fast forward to about August 2018 and that refurbished module decided to call it quits. Even though I was days from having the warranty expire, they were fantastic at resolving the issue and sending me another unit under warranty. I took that unit to get coded to my car at the cost of ~$100.
A few days ago, the new module was giving me issues. I contacted ModuleMaster and they were absolutely fantastic to deal with. They shipped out a new module along with a $100 cheque to cover the coding charge that I will incur to have this unit coded to my car.
I can't say enough good things about my dealings with this company and I highly recommend them to others. Things go wrong here and there but it really comes down to how a company handles a tough situation that gets them repeat...
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