Sears Appliance Repair — Local services in Moulton

Technician never showed. Went to sears home service website for update at 12:30 & it said he had arrived at my home. Not!! Called Transport A&E numerous times, everything automated. Gave incident (service) # I had been given & automated system said there was no record & could not pull me up by phone #. Jimmy has been to my house for repairs at least 3 times (lately), but they don’t have me in their system??? I could never get to real person. So frustrating! I hate that I paid for extended warranty & this is what I get. Awful. I know my blood pressure had to have been out the roof just from punching buttons &...

Cortez has exceptional customer relations. Very professional and knowledgeable. The problem here is this range has been unusable since October 2024. Many parts have been replaced by several techs. Now we're into a " no longer available" parts situation. Cortez says they want to replace 3 parts with "refurbished" ? parts. This has dragged on far too long (7 months) without a range. For whatever reason it's unfixable. I want the range replaced per my...

I had 2 different techs come out to repair my stove. The first gentleman came out to troubleshoot & order parts & the second did the repair. Both men were polite, professional and knowledgeable. They shared all the information with me so I understood the problem and I was very pleased with the...