Automotive Toy Store llc — Local services in Mount Carmel Township

Thinking about purchasing a used vehicle at a local dealership in order to support small businesses? Steer clear of Automotive Toystore. Purchased a GMC Terrain on May 26th, first time driving the vehicle on May 27th the tire blew from a shotty patch job, and by June 10th the transmission went completely while attempting to merge into a very busy intersection, causing complete chaos. These snakes sold me this vehicle with my two month old infant son sitting beside me. The upside to this entire situation is that the car died fast enough to be covered under their pre-owned warranty which included roadside assistance. However, It is currently June 20th and I do not have my vehicle.

Update (7/7/21) after posting my review I received a lovely phone call from an employee there telling me to take down my review because it was “bad for business”. I said I could not and would not do that because that was my experience and I felt it was important to share it so others could make an informed decision before making such a large purchase. I did, however, tell the lovely woman that I would update my review when I got my car back. I got it back today. Here’s your update.

Update 9/7/21 car broke down again. Attempted to contact this shop in an effort to have them purchase the vehicle back for the price I paid, as this is lemon law territory. They did not answer. Couldn’t leave a voicemail. This was how I got their attention last time....

I gave a review already, but that was before all the issues experienced! If I could give less then 1 star I would! I purchased a 08 Acadia at good used price, there was a faulty inspection, and multiple issues in regards to safety issues and road worthy issues. I have been trying to do things the right way and give me Albert a chance to fix his wrong, after all I was honest about my trade in regards to the lifter tick it had outside of that a nice running vehicle, he was not honest about what he sold me!!!! He told me he would make it right, and take care of the bill from the garage all, to ditch the bill on me the last second because he didn’t like the cost. It wouldn’t have been that and the vehicle would have been a fair and worthy trade if he did not have the vehicle faulty inspection and parts never replaced. He screamed at me and the mechanic over the phone cursed all on speaker while my Autistic son was present as he became upset asking him to stop. I have had meltdowns since yesterday because of a promise I made my son, but unable to do so because I cannot get my vehicle back from the garage, due to the cost. I’m angry and I want this wrong made right or I will be taking further legal action as per “37 PA code 301.” In regards to vehicle unable to pass state inspection. Due to suspension, tires(that blew out on me at 3am), brakes, warped out of spec rotors, and a rotted rear...

First of all, I regret having to give them one star. I purchased an Escalade there a few weeks ago. I drove it to and from work the next day, 80 miles. Never made it home from work on the second day. The heater core outlet hose connector broke off. No coolant. Overheated. I called the dealer immediately. I was told the owner isn't there, they have no one to send and they have no mechanic. I called my regular mechanic to come and tow it and go over the car very well but earlier that day I stopped for gas and that's when I smelled the fuel leak which explains why the tank was about 1/4 full at purchase. The heater hose was no one's fault. It's a used car. I expected some issues. As for the fuel leak, there is no excuse. Someone could die because of it. To cut this nightmare a bit shorter, many problems we're discovered and I agree with my mechanic. At the end, it cost just under $1800.00 to repair, so far. I did purchase the car "as is" but it makes no difference because since then I connected with two different people who did purchase a warranty and were ignored in exactly the same way. After the fact, I've been told many horror stories about this dealership. I've also been told they like to threaten people who give them a bad review and I honestly hope that is true because I'll be sitting right here waiting for a...