Robert has always been extremely knowledgeable and prompt in providing much needed services when IT issues happen/create emergencies for us customers. Robert has provided keen insight and tips (such as product sales, warranties, whether an upgrade is needed/not needed, etc.). I have used Robert several times over the past 3 years and have always been extremely satisfied. Of note is that he was extremely helpful and exhibited unbelievable patience in helping my 88 year-old father set up and troubleshoot issues on his new laptop. I'm thankful for his excellent solution-oriented approach in delivering outstanding tangible results and definitely recommend...
Read moreI've been having a nightmare trying to get a steady signal throughout our home. We have a Comcast system, but trying to get them to help is simply not an option...
Today was the last straw. I called Robert to see if he could fit me in next week. After a brief discussion he mentioned he could swing by in a couple of hours to take a look. He had an appointment free up, so he was at my house within an hour of talking on the phone. 30 minutes later and the problem that plagued me for almost 2 years is behind me.
Robert is now...
Read moreHe was very kind and seems to know a lot. I was hoping to salvage some data from 2 laptops that are ancient (from around 2001) however he found that they were too outdated for any of his equipment to work with and unfortunately we were not able to proceed. He didn't charge me for the time he spent with me which was very generous seeing as how I had forgotten about the appointment and kept him waiting at my house until I could return home. Next time a computer issue comes up for me I will definitely...
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