Nashua YMCA - YMCA of Greater Nashua — Local services in Nashua

Yesterday, we arrived at the YMCA pool around 5 pm after school and work (we drive 30 minutes to get there). Initially, the lifeguard explained that swim lessons were happening in half the pool and told us we could either wait an hour to use the family pool or use the lap lanes, which was fine.

Around 5:30 pm, the lifeguard told my kids they should not swim in the lap lanes, because adults are swimming there (playing). By 5:45 pm, the family pool had become free, but she still did not allow them to swim. We waited until 5:50 pm and asked again, but were told to wait another 40 minutes. After 6 pm, another family arrived and was immediately allowed to use the family pool, even though she could clearly see that we had been waiting.

To plan better in the future, I asked another lifeguard which days the family pool is open/closed, and I was told that the family pool is always open. This makes the earlier restrictions confusing and frustrating.

This experience was very disappointing for my children, especially since we travel 30 minutes to get there. While we respect pool rules and safety, inconsistent treatment and lack of clear communication made it a frustrating experience. I hope the YMCA can review this situation to ensure fair and consistent treatment for...

I agree with the reviewer of the Badminton group. I went to play one day after no one responded to my emails confirming the time/day. They played with me for a little bit. Because I was a beginner/intermediate one of the guys I was playing with couldn't contain his boredom and was playing with me like he was playing with a 5 year old, very insulting. Also, if there are players waiting, common courtesy dictates that after a game (doubles) you allow the person to play. Nope, I waited on the sidelines, while these guys just kept on playing...and playing ...and playing. I eventually just got...

Why's don't y'all start with treating everyone the same. Heard about y'all on Tiktok. I must say, Im not impressed. Harassing the only black girl at the gym, letting white men throw papers in her face, allowing others to accuse her of recording children when she has all the proof that proves otherwise? Not ok, and the same paper that was given to her, should've been given to the other lady recording on her tripod. Shameful. And with all these horrible reviews, I think there's definitely an internal issue there. Really hope y'all...