Verizon — Local services in Nashville

I first went to the Verizon store in Rocky Mount on 301... where I was yelled at when I opened the door to stay outside. A man came outside and asked how he could help us.... I told him I needed to upgrade a phone... he told me... not kidding at all... told me that he could only let one of us in.... told me I’d have to leave my child in the car while I came in and handled my business... I was so fired up I told him I was done and was headed to US Cellular... I know this pandemic has things off but I’m not leaving my kid in the car!!! That’s a policy that makes Verizon liable! Nevertheless I went to Nashville Nc store... met Adam... and within 10 minutes he had me taken care of. He apologized for my experience at the other store. Nashville NC Verizon is my store going forward...never ever again will I go in the Rocky Mount store!!!!...

They’re terrible. They send you to the store in rocky mount ALL THE TIME FOR THINGS THEY CAN CORRECT. They will sale/upsell you a product and they say you have to go to a corporate store to fix it? Like what ?????? Then when I get to the corporate store they can’t do anything because they have a difference in inventory. Don’t waste your time. Just go to the corporate store in rocky mount For ANYTHING. !! Nashville will sell you a dream. I REPEAT GO TO ROCKY MOUNT STORE BY CHILIS FOR ANYTHING. THEY ACTUALLY KNOW THERE JOB AND WHAT TO DO ‼️‼️ I hate I did business with them. I highly do not recommend any authorized retailer of Verizon. Just drive the extra mile for a corporate...

Jessica Webber was very helpful, I was so stressed when I came in with my phone not working and she fixed everything and it's working like its brand new again. Can't thank her enough for what she did & I didn't lose any information, which I was very nervous about. She is very sweet and a great personality. Could not ask for a better sales person. I will definitely be back just to see her, told her I will not come in unless she's working. The world needs more sales people like her that will go the extra mile to help people like me out, that don't know much about phones....