Where do I start. First of all if you wanted to buy appliances the lady in appliances doesn't excellent job. So does the man the tools department. They also have someone in paints who extremely knowledgeable. There are a couple of cashier's that are decent. But for the most part service is not what comes to mind when I think of Stines. When I order something out The LumberYard I usually go outside wondering if they're actually going to have it. They mix up orders all the time and it takes forever to get to The LumberYard. Outside of a few departments you're very lucky if you get anyone who renters assistance in a reasonable timely fashion. If for any reason I happen to be in Shreveport I usually pick up my materials for jobs there I would much rather deal with the customer service at Home Depot and Lowe's even though they're an hour away. I like supporting local businesses so this is really sad to have to say. I feel sorry for the few employees that do a good job there. I can tell you lots of horror stories but I don't think I have time to do that. But I would highly suggest going to...
   Read moreEveryone in science was very kind today and seemed like customers always came first I bought a couple items out of there that that I've been looking for it I couldn't find them anywhere else and that just made my day and so I can get back and and I'll put the parts on that I bought even though I didn't go over there to buy anything man when I saw him that part that I've been looking for it really make me feel good let me know that I got to come back also took one of their sale papers that I could look through and I still found a couple other things that I needed that I could have got your father just took time out to look at the sale paper while I was in there so I advise all other customers to look through the sale paper they have some good sales out I bought about something that I need it and I was expecting to pay an arm and a leg for it and it was cheaper cuz everybody always talk about how much higher stanzas but I didn't see it anyway thank you Steins and y'all...
   Read moreOn this Christmas Eve morning, I would have hoped the checkout personnel would have more of the Christmas spirit. I understand it's difficult having to work on Christmas Eve, yet we should have it within ourselves to look beyond and make the day as pleasant as possible. This was not the case. Neither young women smiled or showed any enthusiasm or positive customer service. The young lady that rang me out, ran my card then left to go "to the office", telling the lady in the register next to hers to give me the receipt. She did only that. She handed me the receipt without making eye contact or saying a word. There are customers out on this Christmas Eve that may be going through difficulties, sadnesses, or a host of emotions. It should be one of the purposes of a business to make the customers day a little brighter, especially near the holidays. This wasn't the day this morning. ...
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