Computer World Sales & Service — Local services in Naugatuck

Avoid this place. Massive overcharge!! The fan on my laptop died so I bought a replacement fan. I asked computer world to replace the fan for me. "Did you buy the right part?" he asked. "Yes I double checked my specs. It should work for my model." I replied. I am aware of computer shops charging hourly labor charges. I told them upfront it wouldn't take them an hour and I didn't want to be charged for an hour.

Them: "This might take up to an hour. Sometimes fans are under the motherboard so its more complicated than usual. ME: I just opened my laptop and looked at the fan. Its out in the open. It wont take an hour. It wont even take half an hour. Them: Did you damage the cords when you looked? ME: What? No. Here's my laptop.

A couple hours later his employee calls and says his boss is charging me a full hour of labor. I confirmed with the employee that it was a total of one minute of work. I went in to pickup my laptop and to say that I didn't agree to pay for a full hour. The owner demanded a full hour be paid. He kept lying straight to my face while overcharging me. "I have to do it." "The new fan was in a case that I had to remove"(a couple seconds of work) "Everyone does this". I wish he was upfront with his customers so I could have...

These guys were great! I brought my laptop to them with the hope that they could save a presentation I had saved for a class I’m taking and fix my laptop as well. It turned out that the hard drive on my laptop was done for but they helped me with the purchase of another one and also transferred my files from my old laptop to the new one I got from them. I am very pleased with the service I received from them. They kept me updated as to what was going on with the diagnostics process and once it was discovered that it just wasn’t in my best interest to replace the hard drive, they answered all my questions and addressed my concerns with buying another one. If and when the time comes that I need computer work done again, they will be the only ones I call! Thank you guys for...

I brought my laptop in for cleaning. When I got it back, I was told they just used some compressed air and blowed the dust out from the outside, and I should just take it home and see if it shuts off due of overheating again, and if it does to just bring it back in so that they could do what they should've done over the 2+ days I left it with them. But that's not even the worst part because when I brought it home and booted it on, it instantly bluescreened, then started boot looping and wouldn't get past the logo, and I can't even get into it because they over...