The attitude and mouth that was on the Dollar general employee yesterday evening was unbelievably rude out of line and very direspectful to customer and everyone. Showed lack of effort being made for customer satisfaction. If you have a problem with answering questions that your customers bring to you , an employee of the store. Go get a new job elsewere, that does not require you to be knowledgeable of the products you sell! If your not willing to be as helpful as you can be or provide them with someone who doesn't mind doing the job there paid to do. Then" Kick rocks"! Every customer including the one you spoke of and Employee in your store heard you expressing your unhappiness with customer asking several questions to get a better understanding of what exactly he was fixing to purchase from you. I understand that not everyone is a cell phone junky and advise you of information your seeking....but you as an employee need to learn the term "FAKE it Until You make it " or do all you can do "CUSTOMER SATISFACTION" is probably a term you are confused about the meaning of ...it does not mean after waiting on a customer that irritated you..that it's okay to express verbally your issues with other employees, or the customers . You are very unprofessional, rude, judgemental of the people that pay your salarry and keep your...
Read moreWorkers treated us great but wife wanted to use dollar general app for digital coupons but wouldn't work earlier in the day, went home loaded the app for about an hour then back to store, found all the stuff on sale and wouldn't you know, still didn't work. Workers couldnt fix the coupons. We were going to use another phone number we had to see if digital coupons would work with our other phone number but cashier said after a phone number is entered for the digital coupons they cannot use the number unless they delete the transaction and rescan all the products which would take forever . I had just received an email saying that the dollar general app was updated and it was worse than before. Get what you have to at Dollar General but don't depend on...
Read moreWent to the store to get a bag of cat food for my cats. After comparing the bags of food available and the stickers on the shelves, I picked a 12 pound bag of purina cat chow indoor formula that had a sticker on the shelf stating the bag was $10.95. I went squatted down to compare the sticker information with the bag. After getting home and reviewing my receipt, I was charged $16.50 for the cat food. I would have chosen a different bag if they sticker price had said the bag was $16.50 instead of the $10.95 stated. This is not the first time that I’ve bought something from Dollar General after looking at the shelf sticker, only to have the items ring up for more. Tonight was the last straw, I will no...
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