M-55 Market — Local services in Norman Township

I have been coming to M-55 Market just for the fresh meat that they offer and a few other specialty items I can't get elsewhere After my experience with one employee at the meat counter, I will never return to buy meat again! Durning any other visit the meat counter employees went above and beyound to provide excellent service! It only takes one bad experience to make a customer not want to return, especially when one of the owner's now knows what occured and has no problem with how their employee's laziness and ignorance/rudeness has ended the business that I give to them weekly by spending a few hundred dollars on meat alone. I must say that the young lady at the front counter certainly did provided excellent customer as one should and she also properly handled my situation after I brought it to her attention, by telling me when the owners would be available to speak with over the phone. A additional note for the owner I spoke with, it would have been so easy for your employee "Stacy" to easily lift the top layer as you always have a liner separating the layers, same could have been done with the second layer as there were only 3 layers on the tray. (Your other meat counter employees have done this numerous times and they always have said "oh I will gladly look for you, it is no trouble at all, because the layers are easy to lift off" (glad you as a owner looked, hours after the incident and your only response was there weren't anymore anyways, proves to me you were made aware that I was not happy with the customer service that was provided. It is also wonderful to know that you defend your employees, ignorance/rudeness)

Glad I only spent just under $90 on my last ever visit to your store, l and not my approximate $400-$500 I usually spend roughly...

The employees didn't come off real friendly at first, but I pulled up in a Porsche truck, hopped out with UGG boots, a Glock on my hip, and running shorts. In a foot of snow. That's not the normal vibe for this area.

The place has everything you could need in the area, and some great prices on some great looking meat. I don't eat it, so can't speak to quality, but looked like some nice pieces. Prices a bit high on normal sundries, bit ragged place, and some things with mega long shelf lives were close. Parmesan cheese has a huge shelf life, and theirs wasn't too far off.

So this is the best place around here! I recommend it! But it's an average to subpar experience when it's not the ONLY place to go. Heck, their chicken foot taxidermy is almost worth another star. It would be a 5* if they sold it to me. . . Hint ;)

(Seriously, it isn't for sale....

My stepmother and sister and her husband stopped Friday on way to Manistee to get some steaks, they had porterhouse and t bones on sale. They bought 2 porterhouse and 1new York strip. Called us to tell us about the sale. So we stopped and got 3 porterhouse 2 t bones and 1 ribeye. Ribeye was full price. Stepmother asked if they would be good till Saturday girl said yes. She went to cook hers yesterday and it smelled bad so she didn't eat hers. My sister had the new york strip and paid full price was put in bag with old porterhouse and when cooked both steaks made them sick. I called to see if I could return the 3 porterhouse and 2 t bones and use the money to buy 5 fresh steaks and they refused saying sold as is. So we got stuck with $53.00 worth of worthless meat. Don't buy from...