Cooked Goose Catering Company — Local services in North Fayette Township

The food was good, but otherwise, we were disappointed with our experience with the Cooked Goose catering my baby shower. First, when I received the phone call from the delivery driver that he arrived at our venue, he was rude and short with me. I let that go after he left, but was surprised when the desserts were iced in “random” colors rather than colors that matched our theme. The cupcakes were iced in purple and yellow, and the brownies were iced in blue and pink. Our shower theme colors included greens and browns (woodland/camping theme). When I inquired about this, I was told that they were supposed to ask about our colors but they didn’t, so they chose whatever colors they wanted instead. Many guests agreed that there were not nearly enough desserts. The Cooked Goose told me after the fact that they allow 1 per person, which seems low to me, considering most catering companies allow more than 1 per person, especially when there are a variety of desserts. I will also note we only had 27 guests but I ordered enough food/desserts for 40 just to be safe, and we still ran out of desserts in a matter of minutes. The bottled water that was supposed to be included in our order (which I confirmed with The Cooked Goose) was forgotten, which led to a guest leaving my shower to pick up a case of water. The guests raved about the food being good, but for the cost of everything, and the reviews I’ve heard and read, I expected a lot better of an experience. To top it off, I tried to reach out to the company to resolve this issue and rather than being offered compensation for the order we already paid for, I was offered compensation toward a future order, which I don’t believe is fair considering the experience we had. I have no need or desire to spend more money with this catering company and be compensated for said future order. I believe the right thing to do is to compensate for what we already paid for. We didn’t receive the services we were promised. Sadly, I won’t be returning to the Cooked Goose or recommending them to family or friends and will share my experience with...

We used them for our wedding this past weekend and it was a horrible experience. The staff arrived 2 hours late and never called anyone to tell us they would be late. My brother had to call several times to get in touch with someone only to find out they were still 45 min away. They blamed the lateness on some issues with call offs etc. Once the food arrived several family members and bridal party members had to help bring the food in and get it set up. We were supposed to eat at 6:00pm and be done roughly around 7:30pm so dancing could begin and we did not start eating until 7:15pm with the last table getting served around 8:45pm. The food was cold (which is unfortunate because their food is good) and our guests were given very tiny portions and tried to go back for more since everyone was so hungry but by then they had to serve themselves. Because the portions were so small we had over 10 trays of food leftover and they let them sit out on the tables (we paid for them to clean that up) and again our family members and bridal party had to clean up the food and put it in the walk in fridge for us. Overall, the experience was a disaster and never once did we get an apology for being late or a thank you for our family members. In fact, all I got was hassle from the staff regarding payment (that was certainly already taken care of). We would not use them or recommend them for an event ever again as the staff and communication was very poor. Very unfortunate as again their food is delicious but was overshadowed by the...

There is not one nice thing I can say about Cooked Goose Catering! They were the hired caterers for a dear friend's wedding this past weekend. Not only did they arrive two hours later than promised with little to no explanation why, they served cold food. The bride, who was the first to eat, even had cold food. Before leaving the premises, the staff who had required the assistance of wedding guests to carry in food and set up their service lines in order to expedite dinner service following their tardiness, approached the bride for their tip and seemingly refused to leave without it. Despite multiple written communications with the bride coordinating time of service and plans, the owner is now refusing to discuss any potential compensation with her for their tardiness TO HER WEDDING, reporting that his staff can not guarantee service times and they would never approach a guest for payment. I'm sure that my friend, the bride, feels differently since she had to leave the dance floor to provide their tip. Avoid at all costs - especially if you are having an event where punctuality and food...