I put a deposit down on a coffee table at Brian's Furniture Warehouse for delivery when the renovation of my new place was complete. The owner said that he would have the table wrapped for delivery & marked sold. He completed his paperwork with all my contact information, took my deposit and gave me a copy. When I came back to schedule delivery of the coffee table, I found that he had SOLD it to some one else. Blamed it on his kids! Asked for my copy of the paperwork claiming he nor his wife could find there original copy. Said he would look into making another coffee table but I have not heard from them. Horrible ! Just horrible service ! No follow through on anything they say....
Read moreI've been to both the store and the warehouse and both offer a very nice selection in very high quality furniture. The prices are completely reasonable and the staffing is willing to work with you whatever your needs may be. I definitely recommend this little gem on the corner of Center Ridge and Bradley. But don't forget about their warehouse location out in North Ridgeville on Lorain road. Family owned. Just beware of the parking situation in Westlake as maneuverability in and out of the parking lot. Could put you right in the middle of the intersection. Hoping the city helps...
Read moreI don't know what happened since we ordered our furniture two years ago since we got our tables (re:bad review Aug. 10, 2010).
We on the other hand had a great experience and our tables were beautiful and worth every penny we spent. Our pieces were about two weeks later than estimated however but that was no issue since we had waited 6 weeks already another 2 weeks was not a big deal. We have recommended them to all our family and they loved our pieces and also ordered tables and are...
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