Designer Doggies — Local services in North Ridgeville

Took my dogs for a nail trim today - two large dogs, both very skittish about having their nails cut. The staff was very nice, answered all my questions when I called ahead and very friendly once we arrived. However, the groomer didn't make much of an attempt to trim my dogs nails because she was growly. I understand that, but at that point maybe say "there is nothing we can do" and I could've left. Instead she offered me the dremel to try and trim the nails myself. I was able to trim almost all of my female's nails, but only got about 2 or 3 done on my male as he was just way too nervous. They charged me full price for both!! $20 when I did all the work myself (the groomer held my dogs leash for me). I honestly didn't mind being charged for one dog - even though I did all the work myself, she still got a nail trim and we did use their dremel tool. But the second dog still needs a nail trim! So I basically paid full price to dremel a couple of his nails myself. I'm sure this is a great little place for smaller dogs, but they didn't seem comfortable with my big dogs at all. Had I known it was going to be DIY I would've just stayed home and saved...

The owner is a SNOT. I dropped off my dog for a grooming and when I came back to pick her up, it was the OWNER who returned her to me. My dog was exactly the way she was when I brought her in. She hadn't even been touched. My dog is a short hair Bull terrier mix. It wasn't until I got her home that I realized the situation. The owner DID know this at the time and she still charged me. I had to bring my dog back again for a full grooming. Her prices are a little cheaper but there again ..you get what you pay for. I use the "dog wash" now that's up the road. I use ANOTHER groomer when I need my dogs nails clipped. The owner never once acknowledged the situation or even apologized. She's a...

Terrible terrible service....receptionist is rude and fake niceness with her innocent voice and the grooming lady was unprofessional and looked like she didn't have a clue how to clip dogs nails in the first place. As I walked in there was someone in front of me complaining about their dogs toenails..Got my dog back with one paw not clipped at all and the other 3 crooked and different lengths....her recommendation was to take him to another place when he has been going there for years with no problem....but it's okay will never go back and won't reference...