Ventura Barbershop LLC (Walk-ins Welcome) — Local services in Norwich

Genuinely bad haircut. Not terrible in the grand scheme of things, but not what I asked for at all. I gave instructions and a reference. I gave him a video and said I wanted it shorter so that it’d grow into what was in the reference video. For context my twin went right before me so I guess he thought we wanted to look similar. Notice in the after photo we look very similar. Also, I told him I wanted my left ear covered and my right ear uncovered so that he’d get the gist of what length I wanted. Instead he cut both sides to the same length (yes, the left side is longer by maybe 3mm) and left a hair flap (??) to cover my ear. I’m sorry but that’s just objectively not a good decision for what I was asking. I should’ve known by the beginning because for some reason everyone is pointed AWAY from the mirrors while getting the haircut. If I was actually faced towards the mirror maybe I’d be able to object to what was happening. I had my grandma fix me up and I assure you looks much much better. Also my hair does part in a different spot from where he parted it while cutting so maybe that adds to the effect of it looking weird to me. I think he mentally said “ok they’re twins. Just repeat what I just did!” NO. Therefore he parted my hair in the middle and etc. We actually part in different spots. Probably my worst haircut, but it’s not hideous. Just not what I asked for in the slightest. The guy was nice and professional though and wore blue latex gloves, which I appreciate. Edit: I would like to mention though that this haircut I have is pretty unique and out of the ordinary (ordinary as in the stereotypical mens’ haircut). I’d probably be better going to a women’s hair salon instead of a salon that’s for men who want to get fades and things like that. Definitely different from what they usually do there so I shouldn’t put too much blame. But the facing away from mirror technique is the devious part. Maybe better access for tools? No idea. If I saw what was happening that’d be helpful for both parties. Still a nice little spot though especially for kids. They keep it...

Highly disappointed! After a few calls and showing up personally to show the owner what type of frohawk with line designs I wanted, I was told to come following week as to his wife would be able to do it. Mind you he takes my name and number and says he'll give me a call and tells me what day to come and no time. So now it's the following week, thank God I decided to call first on the day of instead of just showing up. And the owner completely forgets about it I guess and says I can come the following week because his wife is unavailable today! Then I told him I no longer need his wife's services due to waiting, I decided to cut it myself and just need the undercut/fade done with line designs instead. After a moment or two he says I can come in later today and he'll line me up at 5:45... Or so I thought! I arrive and it's CLOSED! Completely unprofessional. (* hours of operation says it was updated 3 weeks ago. Says they're open from 9-8pm 👍🏽)Back to driving out of...

DONT GO HERE ..Google location don't lie this is is why gives me the option to review your business , because I visited/been there..is on my credit card statement and my Google location history don't lie....your "VIDEO PROOF" means nothing....learn to deal with bad reviews as you deal with good reviews ,try or offer the customer an opportunity to make it better for the customers and invite back ..to give you guys a chance to make it better/right,,,my advice as a business owner my self...GOOD LUCK! harsh statement? Is my honest review is my right as a customer to express my experience, I don't see why you're so offended and find my review as inappropriate and harsh ..GET BETTER TAKING CRITICISM..YOU NEED MORE TRAINING TO DEAL WITH THIS TYPE OF REVIEWS...have a nice day!! Oh by the way I'm not obligated and don't have the time to call businesses that don't make it right on a customer first visit...