Dairy Queen Grill & Chill — Restaurant in Norwich

Me and my wife came to this DQ at the end of a long day, and where we are usually met with a friendly atmosphere we were instead met by a very rude young lady at the front desk, Arianna. We were taken off guard because this girl was rude to us as soon as we came in, and we didn’t mistreat her in any way to provoke this treatment. She rushed us through ordering, was snappy and rude in tone, misheard me twice and gave me attitude when I corrected her both times, rolled her eyes at us, and went out of her way to be rude the rest of our visit. She shoved our bag of food at us without even looking our way or saying it’s ours, and just generally left a bad enough taste in our mouths that we’d probably turn right around and leave if we say her there at the counter again if we even go...

Tried to go to this place at 9:08 because according to Apple Maps this place was open until 9:30. I’m not from around here so I wasn’t aware that it closed at 9:00 and that’s on me completely. What I didn’t appreciate was the guy standing at the door like he was waiting for someone to try to come in and just looked me dead in the eyes and locked the door without saying anything. Not a “Sorry sir we are closed” or anything. Honestly I laughed because I get it. I used to work food service and people always tried to come in really close to closing time and whatnot but that was uncalled for. If he would’ve said something I would’ve just apologized and said I wasn’t aware I’m not from the area and walked away. But God forbid food service workers being respectful to people that...

Chicken tenders were ON POINT tonight! Thank you so much Crystal, Nomar and Mirza -- from your fantastic customer service with my phone placed order - right through to your great personalities in the store! The two young men on staff this evening. .both of them were impeccable with their service and manners - incredibly polite and so personable! Nomar - cashed my dinner out while also helping out on the ice cream side... he was quick and efficient and it was so nice to see someone who actually likes their job! Mirza - that man can mop! And still make sure to smile and socialize with the few of us in line. With Crystal and Mirza there that store is looking fabulous! Highly recommend stopping to see their smiling faces!!! Their food and the ice cream certainly...