The Furniture Shed — Local services in Oakfield Township

we just purchased a recliner, really happy with how it sits and feels..got it delivered, has a strong smell , we thought was mold. Called them, and he adamantly said there is no mold. Well there is something bad smelly, we moved it out of our living room, trying to figure out how to get the smell OUT, not covered, as he told us to Febreeze it . Would just have liked to have had it replaced, not just returned. No reason he could not exchange it, he said we absolutely could not return it. We don't smoke or have pets, and had it for 1 night, which we didn't sleep, because of the situation. We have purchased chairs before with never any kind of bad odor! WE need to figure something out, as it is , we cant use it. We called a Remediation Store in Greenville, and we asked them about how to fix it, said it would need cleaning, deordorizing and maybe ionizing. Should not have to go that route, when the chair is new.. furniture shed said its a new chair smell, NO IT IS NOT! We purchased a recliner there about 10 years ago, and it never had any smell to it. Differance is , the one I'm sitting in came from warehouse ..not off their...

We purchased a mattress set from this store in 2006. Our home was broken into and our lockbox with all of our receipts and files was taken. Our mattress is now giving way and I contacted Serta who advised it was still under warranty but I need a copy of the receipt. I contacted the store and talk to the owners wife and she said they have a copy of the receipt, but it s in their warehouse and she doesn t feel like getting it!!!!! Are you kidding me! I spent almost $1,500 on this at their store and THIS is how they treat me! She said it s not their responsibility to keep a receipt...that it s mine. Well tell that to the thief who took it from me!! I will be contacting Serta back and I am praying they will help me with this. I WOULD RECOMMEND TO ANYONE IN THE GREENVILLE AREA- DO NOT BUY FROM THIS STORE UNLESS YOU WANT TO BE TREATED RUDELY WHEN YOU HAVE A PROBLEM DOWN THE...

Bought a recliner here on 9/11/20, it came in a box. $511. We got it home and put it together. The seat isn't padded evenly and the back sits crooked. The owner will not give me an exchange or a refund. Home Best Furnishings (the manufacturer) is also worthless in the customer service department. The manufacturers warranty means nothing here. In the past 25 yrs. we have purchased 6 other recliners here, NEVER AGAIN. Update: Chair is less than one year old and also makes a lot of noise when you rock in it. Still sits crooked and is unevenly padded. This chair was a piece of junk from day one. Do yourself a favor and buy somewhere else that has customer service, and backs up the quality of...