I’m giving Wally at Puff Stuff Smoke Shop a wholehearted five stars for his exceptional customer service. He made my friend and me feel welcome from the moment we walked in. Wally was patient, friendly, and genuinely knowledgeable, taking the time to understand what we were looking for and explaining the differences between products clearly. He offered thoughtful, budget-friendly recommendations and never rushed us.
What stood out most was his willingness to go the extra mile—he answered all our questions, helped us compare options, and even checked in afterward to make sure we were satisfied with our choices. The atmosphere was relaxed and we left with exactly what we needed, plus a few great tips for future visits.
If you’re shopping at Puff Stuff Smoke Shop, ask for Wally. His outstanding service made our experience simple, enjoyable, and...
Read moreI'm definitely going back I just hate to give up my hair plug but I shouldn't hold it to myself lol
Pros: Definitely had a hand up on the competition! Prices are out of this world I really felt i was in the 2010's era again when you didn't have to spend 100+ to look good. For us girls that work late and need some last min things you won't find at Walmart RUN to Puff Stuff & Beauty!!! The owner is super cool AMERICAN owned and he had it all! Lots of stuff for Braiders and locs Cons: low selection on human hair bundles and wigs, all the ones I seen where synthetic but it did the job for Easter(what do you expect its a new store) so id love to see more tracks and wigs 😍 I didn't bring the kids inside for it being half a smoke shop and all So that's not a con unless your...
Read moreA+++ Ocala Startup, definitely worth supporting if the items purveyed are of your interest. Support local and they will support us back. And pass the knowledge, word of mouth is the best way to advertise in my opinion, and last but not least, Wally and his fiance are the salt of the Earth and great Americans with great personalities and work...
Read more