First, I do not like negative reviews unless people will lose money or be taken advantage of. I have brought items to this jeweler twice in the past, I felt the cost for repair was high, the store is close by, I went there out of convenience thinking that the cost must be in fair range of repair prices. Yesterday I brought a vermeil ring that was losing its luster to Trinity. The ring is unique, not expensive. It is Sterling Silver and there are 2 large gems. I wanted the repair person to buff off the gold to allow for the ring to show just the sterling silver. The lady went into the back and told me $60, but to do a âgoodâ job it would be $100. She was not cordial, I felt like I was disturbing her. I left. I took the ring to the Clark Building in town. The security guard told me that HELFERs on the 3rd floor was open. Wow is all that I can say! 2 lovely women were at the counter , 2 jewelers were working in the back of the store repairing items. They told me the ring was an easy task and would be done in no more than a week. The priceâŚ. Wait for it⌠$20!!!!! She said it was very easy to do and would be shiny when I picked it up! They were not going to make any money on my repair, yet, the treated me as if I were spending a great deal of money. That was their disposition. I am shopping for a gift for my daughter⌠a graduation gift so I am prepared to spend a substantial amount of money. I was going to buy the gift from TrinityâŚ. The lady who talked with me did not want to help me with the ring that I brought, and if they did, they were going to gouge me for a 10 minute buff job. The lesson here is always get a 2nd opinion. I highly recommend the David Helfer Jewelers on the 3rd floor in the...
   Read moreI never write reviews but felt I needed to share a little secret treasure Iâve been gatekeeping for yearsâŚ
Trinity Jewelerâs is truly a hidden gem! They go above & beyond to provide not just beautiful jewelry, but a truly personal & welcoming experience. From the moment I walked in, I was treated like family â warm, attentive, & genuinely focused on helping me find exactly what I needed.
One of the standout features is that they have a skilled goldsmith on-site, which makes a huge difference in both quality & convenience!
They were able to customize a piece perfectly to fit my unique sizing needs, something that larger stores simply couldnât accommodate. The attention to detail & willingness to work with me made the entire experience feel so special & I was so happy that the various custom pieces we designed were done well ahead of the anticipated timeline so I could wear them on our upcoming vacation! Their communication to keep you updated on your orders is top tier as well.
The pricing is also incredibly reasonable â I always shop around & do extensive research. I compared several competitors, & Trinity offered far better value without sacrificing quality or service. Whether youâre looking for something custom, timeless, or one-of-a-kind, they have what you need & even a few extra things you didnât know you needed!!
I canât recommend Trinity Jewelerâs highly enough. I recommend them to all my friends & family! They have beautiful pieces, honest pricing, & a wonderful team that truly cares â what more...
   Read moreI cannot say enough wonderful things about Trinity! Even though I live in Kansas City, MO, I have been a loyal customer for years, and for good reason. Their exceptional staff, unbeatable prices, and incredible quality make them stand out in every way.
Over the years, they have crafted 14 stunning customized pieces for me or for gifts, with at least two more currently in the works. Every design has been meticulously crafted with attention to detail and a deep understanding of my vision. I love shopping through their Instagram stories, where they regularly showcase new pieces. Itâs an incredible way to browse their latest selections and snag breathtaking designs before theyâre gone! I have even traveled all the way to Pittsburgh, PA just to shop in-store to hand-pick the diamond and band to upgrade my original wedding set. Thatâs how much I trust and value their expertise.
A special shout-out to Amy, who has been absolutely phenomenal throughout my journey with Trinity. Her knowledge, patience, and genuine passion for helping customers have made every experience seamless and enjoyable. Amy truly understands what Iâm looking for and has played a huge role in bringing my jewelry dreams to life.
If youâre looking for a jeweler that truly cares about their customers and delivers exquisite craftsmanship, I highly recommend Trinity. The dedication, artistry, and personalized service they provide are...
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