North Pole City — Local services in Oklahoma City

After seeing one of their Christmas trees, i was blow away as i had never seen a tree so beautiful! Every year they redecorate the whole atore with a different theme. The store is closed to business around end of January through Labor day for planning and redecorating the whole store. They have a multitude if different Christmas trees, reeds and garlands like you have never witnessed before! I made a promise to my son last year as we did not have a Christmas tree that this year, we would have a magical and beautiful tree! The mist beautiful tree he had ever seen! So i went early in November to North Pole City to discover my options and cost to determine my budget. If you want a quick and cheap decoration, this is not the store for you but if you are looking for a once in a lifetime tree with the very extreme best realistic look and feel, this is it! I tried buying a Balsam Hill brand tree (touted as the most realistic) and it surely was not!

North Pole City carries the very best and most realistic trees in the nation! I spent three weeks researching for (cheaper) alternatives but it was a waste of time. After making peace with my budget I am determined to make my son’s Christmas the very best and most beautiful ever!

After walking into the store, I started browsing and Natalie at the store dropped what she was doing to help me discover the right tree and ideas for my goal. They offer lay away this year and you can even special order replicas of sone of the decorating items around the store. I placed a special order for a beautiful reef pictured below with Rachel (she created this amazing work). I can’t wait to pick up my tree (lay away) and the rest of my decorations but rest assured i wont be doing much Christmas decorations as i have found the perfect and balanced setup. Not only do I recommend North Pole City and their fantastic staff, but I encourage you to visit and take your children if any or nephews and nieces as it is simply magical and inspiring. You can begin planing your next Christmas early like I did and believe me you wont be disappointed!

By the way, the tree i bough has a lights and tree warranty unlike any other brand or tree purchased anywhere else. You simply will not find anything more beautiful or better quality...

We had a very poor and negative experience in this store today. We have always loved visiting every year, but will no longer be doing so. Our young children were enjoying the movie house, and our 2 year old was squealing out of excitement. A young (and very immature) female employee with long hair angrily stomped by saying "this is absolutely ridiculous. We can hear them across the store. It needs to stop!" She did not stop to directly speak to us, she did not ask us nicely if we could keep the kids quiet, and she was extremely passive aggressive. Right after she did that, a man at the desk with glasses looked over and said" yeah you guys need to keep it down". Again, he did not try to come over to us and talk to us. I was inside the house trying to quiet the kids down when the rude little employee girl stomped by again saying "I'm going to get Karen!". I was extremely disappointed that the staff was so rude and passive aggressive. I would have no problem if they came up to us nicely and asked if we could keep the noise down, as our young children were squealing loudly with excitement. The way they handled it was shocking, rude, and passive aggressive. Not a single person made eye contact and actually talked to us directly. What a way to act, especially during the holiday season. These employees lack kindness, empathy, and customer service skills. I highly recommend that anyone with young kids be very cautious of visiting this place. For north pole city, I suggest you all remove the kid friendly areas you have. You all made it very clear that you do not know how to kindly approach parents with young children to simply ask them nicely to be a little quieter. Very disappointed with the way you all treat customers...

Probably not a store I would ever go back to. Went over the weekend to get Christmas Decorations (and they do have a lot of really great stuff - fun experience to be there). It is, though, extremely overpriced for what they offer. A single 7-food length of tree garland was listed at 14.99, but when we paid, we were charged 29.99. A tree topper was 49.99, and single strands of lights were 19.99. After getting home, the tree topper did not work, and the correct adapter was not included with the lights. We had been told we could return items up until December 10th, so we returned the very next day to return items. There was only a single person we could speak with about returns, and she was immediately hostile and accused us of lying that the products didn't work (which shouldn't matter because I had the receipts, packaging, and was within the return window they gave us). After about an hour of arguing, she did finally take the returns. The store is really beautiful, though. If it weren't for the crazy prices and the experience with the return, would definitely recommend. They also do a really good job with enforcing that people...