Lyme PC Repair — Local services in Old Lyme

My aging computer was slowing down and having issues with the conversion to Windows 11. I had been scanning a few thousand old photos and slides but with each Windows update more functionality issues kept cropping up, particularly with memory and the scanners I was using. I knew it was time for a new computer, so I found a great deal on a Dell desktop. With a bit of research, I quickly realized that converting from the old machine to my new Dell was more than I wanted to tackle. At that point I called Jeff McLaughlin at Lyme PC Repair. He was very responsive and asked a few questions to get familiar with my situation. Based on my answers, he made some detailed recommendations as to what additional things I would need to buy prior to his visit. During his visit to my home, he spent the better part of the day getting everything important off my old machine and on to the new one. He got all the bugs with the functionality of my older scanners fixed and upgraded the memory on my new machine. I found him to be prompt, extremely knowledgeable, personable, responsive to my needs and reasonably priced. He still checks in with me occasionally to be certain all is still OK. Based on my experiences with Jeff, I would highly recommend Lyme PC...

o accommodate the number of people doing school work and working from home during the summer of 2020, I installed a mesh network. It never really worked that well, and finally reached a point of being worthless about 3 months ago.

Once again, I considered replacing it myself but decided I needed a professional set of eyes to look at our house and offer advice on how best to proceed. I found Lyme PC Repair through a Google search, and that's when I met Jeff.

Jeff squeezed me into his schedule and over the span of several weeks, provided consultations on how best to proceed. His technical skill and expertise in determining where best to place mesh satellites, and his recommendation on which system to purchase (without receiving a commission for selling the unit to me) has resulted in a trouble free network that no longer drops during virtual meetings being run simultaneously. He's been a fantastic resource; providing advice on local electricians that can run the wire needed for the new system (shout out to Budney & Sons!) , timely in returning texts, and very fair in his hourly rate.

For anyone looking to upgrade or get advice on how to make their network more functional, Jeff and Lyme PC Repair it who you...

As a small business owner, to have found someone like Jeff McLaughlin is amazing. Jeff has been an imperative part in helping us run our successful shop. I've worked closely with Jeff for well over 10 years. He has created a web page, and online store, helped with social media issues and has most importantly been our on-call emergency fixer! Whether it be upgrades to our computers, POS systems or hardware, Jeff has done it all to keep us running smoothly in our day to day operations. I recently had to purchase a new computer and he walked me through the entire process. To have someone that answers and returns messages as quicky as Jeff, is something we all search for as business owners. His polite and professional demeanor is another reason I would always recommend him to family, friends and other...