Wireless World Verizon Authorized Retailer — Local services in Ord

Even though the computer system was giving Tiffany fits, she stayed true to providing wonderful customer service until the issue was resolved. Tiffany tried every way, talked to Corporate Verizon Rep./technician on my part. When we felt we had exhausted every possible solution that would have resulted in a trip to corporate store in Kearney, Tiffany still cared about me to say to keep her updated. I called the corporate store and after going through AI's menu the unexpected happened in that the text Tiffany sent was pushed through, if I hadn't went back in to let Tiffany know of this development we wouldn't have been able to solve the issue right there and would have had to drive to Kearney from Ord. Very happy with Tiffany's commitment to excellent customer service to be able to get what we needed in order to get my...

Tiff was great in assisting us with 3 new phones and getting brother’s transfer from FL T-Mobile to Verizon. Her knowledge in answering all questions was very helpful since we were undecided about the change. The previous day, Austin was also very helpful in what plans were available and prices. To have the service and agents here in Ord is a huge bonus. We all know of the dreaded phone call when we need help and the agent who answers and we can’t understand their speech. Not to mention the wait time and total frustration. Very Happy with new phones...

Sandy came and got my phone and I told her what I was wanting and she took my phone activated the new phone and switched everything over to the new phone and then brought it back to me. She made the process was so easy and she was so easy to work with I truly appreciate it since they didn’t open until i was already at work and closed before I got off everyday so I wouldn’t have been able to come in and get a new phone when my phone was broke and needed...