Ace Hardware — Local services in Osceola

Bought a 10ft type C phone charging cable here for around 10 dollars near the beginning of the summer of 2021 and recently in October it just outright quit charging my phone, my phone died while plugged up to it and the bit on the end became loose very quickly within that time. Called in and said that I made sure it wasn't the phone or the box o had the cord plugged in and said that I no longer have the receipt since I'm pretty sure I payed cash for it. They said they couldn't return it without a receipt so now I have a useless cable and down 26 bucks, 10 for my original purchase and 16 from having to order new phone cables on Amazon. I'm understandably frustrated by this whole experience and now warning others to at least not buy the ten foot long phone...

Store selection is not bad. But whatever you do, don't call asking any questions because they'll not be very helpful in a hurry to get off the phone and they are not very knowledgeable. I called once and asked them if they had an electrical box I needed. They told me no so I drove all the way to Clinton to get it. Actually she said they didn't carry them. The next day I went in there and they had them....

Great small town hardware store. Bought a chainsaw and extremely great service. The service person was very knowledgeable and took the time to answer all my questions. Prices are slightly higher, but it’s more important than ever to put money back into the community and small businesses. Can’t say enough about the service. Went out of their way, better than purchasing a new car at...