Ocean State Job Lot — Local services in Ossipee

Generally, most of my interactions with the employees in this store have been good in the past. However, the "deals" here range from not-actually-a-deal to meh typically. The last time I was in the store almost every aisle in the back of the store was chock full of merchandise piles (presumably for re-stocking?), but it was so bad I couldn't get into 5 separate aisles because of it.

We have found over the past couple years that often we will get to the registers up front with a basket or cart full of items only to be met with a very long line due to employees' lack of expedience ringing up customers, but more often due to a lack of cashiers available. The rub is that each time this happens, the store is not even close to packed or very busy either. Lately this has led to us waiting 10 minutes, only moving up 1 or 2 places in line, and just leaving everything and walking out empty-handed because the prices and/or quality of the merchandise just wasn't worth the hassle of trying to pay for it.

As an Ossipee resident, my experience in this store today has ensured it will positively be my last. I went in to return a $35 window fan that I bought 2 days prior (it simply did not fit where I intended to use it). My wife and I stood directly in front of the "service" counter for about 5 minutes waiting for the 3 employees there to wrap up their personal conversation. The employee who processed my refund was particularly rude, unprofessional and treated me like I was some kind of habitual return-offender (This is the first time in 6 years living here I have had to return something to Job Lot). I believe her name was Deb or Debbie? I do not appreciate being treated like an inconvenience rather than a customer when I am trying to give a company my money. I have no problem saving money and having items delivered from Amazon.. Just thought I would support one of the few retail outlets we have here in town. Next time I will go elsewhere or order online, I am done ever setting foot in this store after the interaction we had at your Customer...

Five different employees none of them were on the same page... Asked for a sale items... One employee says yes you can rain check... Desk clerk no you can't... Third person oh no you can't do that... Five people all then start chimming in on the subject... Desk clerk says it shows 7of one 5 of the other but non on shelf... Again can someone please check if anymore out back... No.. Go to Sanford Maine or almost 2hours back where we live.... Ah that defeats the purpose of buying sale items.... Spend 2hrs one direction ah no.... As we are leaving manager appears.... I ask to speak to him away from everyone else... I begin to tell him situation... Well cashier's don't have the right to say you can have a raincheck...ok Then proceeds to make excuses for his staff.... Seriously I have had Cancer twice 11major surgeries .... Then this conversation is done and walks off.... Real good customer...

The store itself needs some cleaning.. but that's not the reason I'm writing this review.. there's a manager ( assistant manager?) that works there that is in fact one of the most loud obnoxious individuals I have ever had to displeasure of meeting. Her name is Kris.. and she likes to yell.. not in an angry way.. but simply yell across the store & draw attention to herself. I have actually been the unwilling recipient of one of those exchanges.. She stood there .. unwilling to walk over to me and talk to me like a NORMAL human being And screamed at the top of her lungs.. that item is not a Christmas item .. "it's just the design.. I have Santa sheets too.. but those are not Christmas item either . Its just a design" Obnoxious! that's just one of the many examples.. but the only time I was personally caught in her inept attempt at communicating with...