Disclaimer; gross story. So I bought their "Fall" caramel apples, caramel with fall colored sprinkles, once at the local grocery stores and thought they were great. My friend had bought a candied one at a fair and the apple was rotten so I suggested Tastee. I went and picked up a candied apple 3-pack for him and 5 of the "Fall Sprinkles" 3-packs for an event the following weekend. The day of the event I go to toss the caramel apple packages in the car, to bring along with me, and noticed they were all COMPLETELY infested with fruit flies. Mind you, they're in a tough plastic package so there's no way anything got into the package. Naturally, that means the apples were infested with fruit fly eggs which later hatched and were now stuck in the packaging. It was ABSOLUTELY disgusting. Not only was it some $30/$40 down the drain but it completely ruined my prior good experience with them; it was hard not to sit there reflecting and wondering about how much fly eggs or larvae I'd likely consumed 🤮 Personally, I'm just not one of those people that can brush off eating 100...
Read moreI love Tastee caramel apples and have never had a bad experience with them. I recently purchased a container of caramel apples from the grocery store and noticed that a small portion of the apple had began to rot inside. I contacted the Tastee Apple Inc. headquarters to let them know. I ended up getting transferred to the President Greg and he was very professional & apologetic. He offered to send me replacement apples. The first set of apples never made it to me but Greg ended up sending out more & they got to me quickly. Thank you so much Greg & Tastee Apple Inc. for great customer service!!! I can’t wait to buy more and continue to support...
Read more5/5 for the customer service team! I absolutely love candy apples and had recently bought some Tastee Apples that were rotten from my local Albertsons. I was so disappointed with my purchase that I decided to contact the company (even though in most cases I know it does no good). HOWEVER, the customer service team were quick to respond and even offered to ship me replacement apples. I was so surprised with their reply and even more so when my replacement apples came through! All the apples were delicious and in great shape! This is how you do excellent customer care and I will definitely continue to purchase their...
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