Grainger Industrial Supply — Local services in Oxnard

Living in Malibu has its perks, but having the nearest store in Northridge—a solid hour and 45 minutes away—has always been a bit of a trek. So, imagine my excitement when I discovered you have a store in Oxnard. A quick call to check for two 6040 pressure switches revealed not only were they in stock (a small miracle, honestly), but they’d be ready and waiting for me.

The 45-minute drive was a breeze compared to the alternative, and walking into your store felt like striking gold. The place is incredible, the service was top-notch, and my parts were waiting as promised. You’ve set the bar for customer service, and I’m truly grateful. Having a store like yours makes a world of difference for those of us with jobs or projects that can’t wait. Thank you for being exceptional—you’re...

Performance regarding shipping and communication is very poor. Calls and e-mails from grainer are redundant. They literally don’t know where orders are at or if they have been delivered. Emails that include tracking number don’t even match. Products are damaged upon pick up, making the visit a...

Not reviewing for this specific location, but just in general.

Always proactively reaching out if out of a product and offering alternatives. Super helpful with returns. Everything always ships promptly, usually same day...