Dropped off a working antique watch to have it cleaned. I left instructions to call me as I had questions about what all would be completed on the watch for a surface cleaning vs. taking the watch apart and cleaning it. Over 3 1/2 weeks went by with no phone call. I went by to pick up the watch to take it to another watch repair place. the man who was there said he was not even away I had dropped off the watch. after about 10 minutes of looking he found the watch and stated he did remember the watch and said the winding spring was broken and he couldn't get parts. I was in shock, this was a working watch when i dropped it off and now its broken? After arriving back home and looking the watch over to also see that the watch back was now partially open. So the watched was tampered with BEFORE i gave any instructions on what i wanted completed. I would highly recommend NOT to take anything to this place unless you want it is worse condition that when you...
Read moreI had always used this store. The gentleman that works there has always been very nice. I went in today about 1pm on Tuesday March 14th the lady was gossiping on the phone Finally said she had... to go she had a customer. She was clearly put out she had to end her call. I asked about ring sizing for a few rings. She was very rude. I had taken a business card but after this experience I put it back needless to say I won't be back...
Read moreGreat experience, I stopped in by chance just to see about getting some jewelry appraised. They went above and beyond what I expected. Not only did I get my jewelry appraised, I also purchased a beautiful diamond ring. And I was so pleased with my purchase. I'm having a special ring made that will include my birthstone. Everyone very friendly...
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